Anna Kameduła Email & Phone Number

Łódź, Pl

Gdańsk, Pomorskie, Poland

Łódź, Łódzkie, Poland

- preparing sales and process analysis and visualising results as a marketingpresentations for key stakeholders- leading and planning quick win projects, started as a result of the as-is process analysis- organizing WebEx with account managers and sales specialists in order to prepare step-by-step Sales Ops process descriptions- analysing quoting and order preparation processes within different markets withthe goal of consolidation and roadmap planning- reviewing and re-engineering new procedures in order to make sure that allaffected stakeholders are in line with them- organizing and leading trainings on tools usage within the internal teams- serving as a key user for a newly introduced quote management tool- performing tests, functionality review and indicating possible improvements for anewly introduced quote management system

Łódź, Woj. Łódzkie, Polska

- preparing offer documents for medical equipment (including pre-calc and approvals)- preparing all the required documentation for order booking- serving as a point of contact for both sales and order booking team in case ofdocumentation mismatch- coordinating 3rd party vendor management process for order booking- preparing process maps, process descriptions and work instructions

Strykow, Poland

- providing IT services for the internal company users, mainly based in EMEA region, in Polish, French and English- working on the basis of SN ticketing system (advanced command)- basic command of Active Directory - granting and removing accesses, changing OU, resetting passwords- advanced command of Windows OS and troubleshooting OS and other software issues- checking the quality of the service and searching for areas, where changes could be made in order to provide better service- working with the quality teams on the service desk teams training needs and on knowledge base changes

Lodz, Lodz District, Poland

- leading English language workshops for 7 groups of children between 8 and 12 y.o. during the entire school year- creating brain-friendly lesson plans based on the given leading manual, as well as additional materials (board games, flash cards, card games etc)- preparing teaching plans for the entire school year and for the particular monthly periods- preparing monthly and yearly reports on the students progress- responsability for maintaining contact with the parent and the school office

Bucharest, Romania

- organizing and leading language clubs and courses: Polish (2 hours a week, adults, beginner level), English (various courses, children, beginner level) and French (2 hours a week, adults, advanced; 2 hours a week, children, beginner)- organizing and leading creativity workshops for children in the local library (aged 8-13, 10 hours) and in the homeless shelter (disadvantaged kids, aged 3-13, 50 hours)- organizing and leading EVS promoting workshops for young adults (20 hours)- organising and leading human rights workshops for high school students (10 hours)- creating specific educational tools adjusted to the target groups and the topics (e.g. human sized board games on the topic of human rights)- working as a member of the conception team creating the first board game dedicated to NGOs in Romania, created in order to facilitate strategic management in the 3rd sector, named "Replan"- planning and scheduling my own work in cooperation with the coordinator and the rest of the team

Warsaw, Masovian District, Poland

- maintaining contact with English- and French- speaking customers and answering their request ineffective and professional manner- reporting the payment mistakes and errors in the internal system- suggesting changes and possible solutions to make the customer support more effective and customer-friendly- taking care of the agents with less experience in the field- participating in customer support mentoring

Warsaw, Masovian District, Poland

- communication with the project applicants and its participant covering the organisational issues before the trip – travelling schedule, insurance, contract etc. (in English – by e-mail and by phone)- preparation of all the documentation connected to the project (study trip schedule and programme, statistics, reports and translations Polish/English, contracts)- helping with various activities of the association (contact with cultural/business partners, helping with press conferences, correspondence)- internet research activities (press & media overview, statistics and reports about the media coverage of the project, preparing movie database for the visit)

Anthropology - Erasmus Study Stay

Anthropology

Bachelor’S Degree, International Relations And Affairs, 5