Front Desk Clerk
Lod, Israel
Providing excellent costumer service and creating a welcomingenvironment, as well as except deliveries of documents and good at thefront desk.Greeted clients and customers upon arrival, offered assistance andanswered questions to build rapport and retention.Answered multi-line phone system to respond to inquiries and transfer callsto correct departments and personnel. Composing buisnesscommunications by email, letters, notices and over the phone.Resolved customer… Show more Providing excellent costumer service and creating a welcomingenvironment, as well as except deliveries of documents and good at thefront desk.Greeted clients and customers upon arrival, offered assistance andanswered questions to build rapport and retention.Answered multi-line phone system to respond to inquiries and transfer callsto correct departments and personnel. Composing buisnesscommunications by email, letters, notices and over the phone.Resolved customer issues quickly and notified supervisor immediatelywhen problems escalated.Maintained files and records by implementing effective filing and scanningsystems that boosted efficiency. Entering basic account information into aproperty management software and updating various databases ofinformation.Responsibility for office equipment budgets, maintenance ,pricecomparisons and orders of inventory.Working directly with company's courier, building a distribution schedule,preparing dedicated paperwork for delivery and acknowledgment of receiptof paperwork with satisfaction directly with the customer. Show less