-Managing all company social media accounts, ensuring consistent branding and messaging across platforms using tools like Figma, Canva, Adobe and etc.-Collaborate with Ukrainian and Afghan community leaders to create tailored content, segmented mailing lists via MailChimp, and developed automated emails to guide new members through services.-Devise advanced marketing strategies to engage broader audiences, promote integration into UK society, and liaised with content writers to create newsletters for donors, partners, and charities.

Ukrainian Youth Projects in Lewisham

Preparing and managing monthly events: creation agenda, 25-130 delegates & speakers management, venue & logistics preparation for event, post-meeting conduction.Communication & arrangements with community and invited guests. Creating promo posters and communicating about promotion of events with 15 local media reprecentatives.Creating & designing content for the Instagram & Facebook pages of the project: posts & stories. Supporting with managment of summer camps for 70+ school age children.

-Conducting national internal audits quarterly, reporting with results and recommendations.-Management of customer experiences project on the national level, resolving cases, breakrequests and any other situations happened on customer journey.-Reporting to international control board with results, current progress, visiting global calls,upscaling updates to national plenary.-Ensuring compliance of AIESEC Portfolio Internal Policies and support the governance of the AIESEC portfolio.

-Operation crisis-management & performance tracking tools creation and launching.-Educational and functional materials creation on national level.Local offices` customer flow tracking & monthly data gathering and analysis.-Conduction of events and calls with international partners for establishing or keeping partnership.

-Ensure sustainable growth of 3 products, supply and demand management, internationalpartnership establishing on local level with product strategies defining, operational planning creation and fulfillment.-Department management and development, execution KPIs, national strategies downscalingand upscale local strategies.-Final responsible for successful internal department audit, standards delivery, ensuring customer loyalty.

-Monitoring implementation of 16 AIESEC standards and AIESEC Exchange Program Policy,ensure quality customer experince during AIESEC internships, passing quarter internal audits.-Preparation of participants for realization: consulting, supporting with legal documents forinternship, conducting an outgoing preparation seminar and setting goals session.-Solution of cases and problems of participants on their realization, debriefing the experiencegained after returning, communication with international partners during experience phase.

-Online events preparation and management: technical settings for online meeting, creation agenda for event, delegates management, inviting speakers & research information about them, event conduction.-Searching for potential media partners to promote project.-Ideas brainstorming with team.

-Analysis of market, trends and creating marketing strategies to improve customer experience ofleads and total performance of team. +Recruitment, onboarding and support for Facebook B2C Lead generation members.-Conducting internal audits and analysis of team performance(KPIs) monthly, creating daily andmonthly reports for management of the company.