Overseeing and managing sales pipeline, from receiving orders to shipping in a timely manner. Building relationships and maintaining trust and communication with customers, including fielding phone calls, responding to customer emails, and overseeing social media accounts. Ordering supplies for manufacturing. Fulfilling orders and creating customized shipping packets to go with each product. Actively participating in company name change and branding redesign. Drawing/contacting winners for monthly giveaway. Working with affiliates and influencers for marketing projects as needed. Sustaining communication between warehouse staff and office staff to ensure seamless operations.

Verified vaccine patient authorizations and insurances through the Epic system.Greeted each patient with excellent communication skills to ensure a streamlined registration process. Used Spanish language as needed.

Maintaining correspondence with customers via Outlook and INFOR to guarantee prompt processing of orders and quote requests. Proactive involvement with production and order pipeline, seeing orders through from start to finish. Liaising with the operations department to ensure timely completion of products. Proactive in communicating ship dates to clients. Works closely with the sales department on monthly financial goals through weekly revenue meetings. Works in the organization and set-up of various company-wide events as part of the FUN Committee.

-Referring clients to Specialists quickly and efficiently for specific questions regarding property on display.-Working with Client Service staff to obtain condition reports, catalogues, and/or supplies for clients.-Staffing the galleries and/or coat check, the Registration Desk and Private Sales during sale viewings and on sale days.-Providing superior Client Service through gracious and attentive demeanor and prompt assistance.-Assisting Special Events teams as needed.-Assisting the Bids Department as needed.

-Researching local artists for future exhibitions.-Assisting in the production and building of gallery shows. -Promoted JC Fridays- a quarterly city-wide arts festival with social media. (Instagram, Facebook)-Contributed written content to grant writing projects to fund educational theater programs.

-Proactively maintained contact between designer companies and repair facility, building professional relationships.-Performed detailed inspections of incoming items, determining necessary procedures, subsequently distributing for repair.-Attended meetings between designer representatives and facility owners.-Provided continuous customer service in person and over telephone.-Conducted billing of multiple outside companies for supplies and repairs. -Gained experience in the inner workings of a repair facility as well as the fashion and leather industry, customer service, and company relations.-As Inventory Specialist, managed more than 50% of company inventory.

-Managed the front desk operations and general studio upkeep.-Gained knowledge of studio-management software.-Regularly assistant-taught and substitute taught dance classes to children and adults.-Assisted in production of six studio showcases opened to the public. -Managed all social media platforms for studio class advertisement.

-Instructed pre-intermediate to advanced EFL classes to international adult professionals at a homestay immersion English course in Northern Ireland.-Directed and facilitated trips to surrounding areas to help the students adopt English through direct immersion.-Provided founder and CEO with marketing and basic administrative assistance.-Assisted students in finding employment in the UK and obtaining national insurance numbers.

-Director of in-store merchandising. -Managed all accounts receivable/payable as well as processed payroll.-Maintained direct contact with home office and publishing companies to ensure that sales as well as customer service met the highest expectations.-Trained new employees and maintained team enthusiasm for sales and customer service.

• Completed an academic internship for Drew University.• Constructed and publically promoted the museum’s latest exhibit: “Mariners, Merchants, and Pirates.”• Facilitated museum events and educational programs alongside museum educators.• Learned the appropriate techniques to handle historical artifacts.• Trained in Photoshop and Microsoft Office.