Anna Kate Heard Email and Phone Number

Daily vault balancingDaiy drawer balancingDaily teller transactionsDaily supplies monitoring and ordering for entire bank branchResponsible for supplies for and formation of new personal and business account foldersDaily teller machine balancing and maintenanceDaily ATM monitoringWeekly ATM balancing and inventory increase as necessaryDaily recording and processing of both ATM night drop and regular night drop depositsDaily monitoring and balancing of coin machineCurrent knowledge and practice of bank safety and security proceduresCutting official checks

· Made and received phone calls, took down information, and coordinated clients with the best foreman for his or her roofing system· Entered all client information into RoofLogic, added photos as they came in, added proposal documents, and used RoofLogic as a record of what transpired with each project · Cleaned and re-organized entire copy room – including two years’ worth of both commercial roofing and residential roofing department’s files· Cleaned and re-organized the back storage area – including all company uniforms and some presentation equipment· Typed and sent business proposals for the commercial repair and maintenance department· Typed and sent roofing inspection reports, as well as uploaded and generated accompanying photos, to the clients· Calculated crew hours for payment, and calculated material cost to the company and cost to the customer for invoicing.· Created and sent all invoices in QuickBooks for all residential re-roofs and commercial and residential repairs, maintenance, and inspections· Entered credit card, fuel card, and store card charges into QuickBooks on behalf of the business owners as well as all of the roofing foremen and warehouse manager· Sent decline surveys to all residential customers who decided to go with someone else for the purpose of receiving feedback for the improvement of business· Coordinated some travel plans for long distance jobs or job related activities for the business owners· Edited translation of the Employee Emergency Contact Sheet· Translated the safety equipment requirements sheet for all roofers· Translated the Company’s formal Substance Abuse Policy Statement, as well as accompanying Drug Testing Release and Consent Forms and Substance Abuse help list· Partial translation of the Company’s Health and Safety Manual

Promoted to Par II serverKnown for timeliness and crispness of uniformUnofficial translatorServed customers and made sure their every wish was fulfilledHelped teach me time management and stress management

One of two translators for a group of fourteenMet with Bolivian locals to make arrangements for visitation and assistanceConducted Bible studiesFacilitated the conduction of Vacation Bible SchoolsAlong with my two other leaders, we were responsible for the constant safety and timeliness of the group

Helped operate the drive - thru at the busiest of the nine McDonald's in the areaKept the drive - thru operating at a very fast and accurate paceGreeted customers and made sure their orders were to their satisfaction

Helped facilitate the etiquette and dance education of students from fifth grade all the way through high schoolChosen to be amongst a team of instructors that helped educate etiquette business owners upon the purchase of their association by my boss