Anna-Kay Sinclair Email & Phone Number

Responsible for organizing the execution of Transportation Demand Management (TDM) initiatives, focusing on employer services and commuter outreach for the Georgia Commute Options (GCO) program and other Transportation Management Associations (TMAs).Key Contributions:•Orchestrate the daily activities of consultants and subconsultants, ensuring seamless implementation of the annual work plan.•Spearhead strategic partnership initiatives for GCO and TMA outreach efforts, fostering relationships with key stakeholders, including school districts, chambers, and local governments.•Play a vital role on the Mobility Services Leadership Team, actively contributing to departmental strategic planning efforts.•Actively participate in contract procurement activities, demonstrating strong negotiation skills and contributing to scope development.•Engage in crucial discussions regarding the operationalization of equitable activities essential for the execution of the region's TDM plan.•Coordinate implementation strategies to promote inclusivity, resulting in a more diverse and representative program.

Led daily operations of complex purchasing and procurement actions for various social programs, overseeing a total budget of $900 million. Drafted Requests for Proposals (RFPs), bids, and managed gender-based violence programs. Engaged with contractors to enhance operations and compliance activities.Key Contributions: •Monitored contracted vendor budgets and expenses, identifying potential cost-saving strategies.•Conducted financial analysis resulting in optimized costs, achieving a 10% reduction in overall program expenses.•Utilized data-driven analysis to develop Standard Operating Procedures (SOPs) and improve program operations.•Implemented scalable processes resulting in a 20% increase in program efficiency and improvement in vendor compliance.•Supervised a team of high-performing Contract and Compliance managers, fostering a collaborative environment that encouraged professional growth.•Implemented team-building methods, resulting in an increase in team productivity and a positive impact on employee satisfaction.•Collaborated on strategic goals, resulting in enhanced program visibility and improved alignment with organizational objectives.•Led a project with the Information Technology team to develop a multi-functional database, resulting in a 20% cost-savings to the unit.

Oversaw daily operations of 200 legal services and anti-eviction housing contracts valued at $90 million. Actively participated in contract negotiations and served as a project team member for creating integral performance indicators for key City initiatives. Managed financial activities and ensured compliance with all contractual obligations.Key Contributions:•Implemented staff training sessions for Contract Managers, focusing on enhancing skills in reviewing vendor budgets and data performance.•Developed monitoring tools that significantly contributed to training effectiveness, resulting in a 20% improvement in contract oversight and financial management.•Collaborated with other NYC agencies to enforce contract compliance with New York State Minority and Women-owned Business Enterprises (M/WBE) goals.•Achieved a 10% increase in M/WBE participation, surpassing contractual requirements and contributing to diversity and inclusion objectives.•Facilitated timely decision-making processes, reducing response times, and improving overall contract performance.•Contributed to the development of metrics that enhanced project monitoring and evaluation, leading to improved overall program effectiveness

4 World Trade Center

Focused on improving outreach and engagement with program stakeholders. Analyzed monthly data submissions, developed reports and benchmarks to enhance vendor performance.Key Contributions:•Drafted the first Procedures Manual outlining activities for State-awarded Employment and Training (E&T) Contractors in collaboration with the agency.•Improved standardization and clarity, resulting in a 20% reduction in operational errors and increased efficiency in program implementation.•Engineered a series of Contractors' Partnership meetings to facilitate discussions on best practices and recommendations for improving E&T programs.•Worked closely with contractors to improve enrollment and placement data, resulting in a 15% increase in program participation and successful client outcomes.•Utilized insights to implement targeted improvements, resulting in an increase in program efficiency and effectiveness.

The Leadership New York program is a competitvely-selected, rigorous experiential leadership development program for mid-career and early-executive professionals to develop the personal skills, civic knowledge and a multi-sector network to effectively lead change.

New York

Consistently monitored changes to Federal and State regulations, recommending operational changes to senior management. Served as a project lead responsible for re-engineering New York state mandated monitoring procedures, enhancing efficiency, and aligning with specific federal regulations governing program operations.Key Contributions:•Served as project lead in redesigning the agency's Compliance Monitoring Guide, accelerating department efficiency.•Ensured Workforce1 Centers' adherence to SBS policies and the Federal Workforce Act, resulting in an improvement in compliance rates.•Coded and managed data from over 1000 customer satisfaction surveys, conducting in-depth data analysis.•Utilized insights to inform and implement process improvements across Workforce1 Centers, resulting in a 15% increase in customer satisfaction.•Developed and coordinated the gathering of qualitative data from various NYC Workforce1 Career Center events.•Utilized the data to create standardized workshop curriculums and highlight best practices, contributing to a 25% improvement in the effectiveness of career development programs.

Conducted in-depth research and evaluation on various university-based projects. Co-authored major economic impact studies for Pace University.Key Contributions:•Collaborated with a team to execute the Center's inaugural funded internship program, providing placements for Pace University students in the public and non-profit sectors.•Successfully established the program, contributing to increased student engagement and opening avenues for practical experience.•Conducted a comprehensive evaluation of the pilot internship program, leading to its expansion and increased funding for future internship initiatives.•Co-authored major economic impact studies for Pace University, serving as a key resource for garnering private funding.•Actively supported research projects for Faculty Fellows and the Executive Director by conducting surveys, consolidating and analyzing data.

New York

As a graduate intern, I worked in the office of the Deputy Commissioner of Juvenile Services. I was responsible for conducting ongoing program research, drafting pertinent documents and memos to serve the daily need of the office. I engaged in various procurement actions, including drafting Concept papers for RFPs and editing small purchase protocols.

As a program intern, I assisted this team with significant research and grant/proposal writing initiatives. I organized research material and compiled a list of research sources for future use. I worked with Fair Housing and Education departments on various policy research projects and initiated the Department’s first Standard Operating Procedures manual.

Masters, Public Administration

Activities and Societies: MPA Student Association

Bsc., Political Science, International Relations

Activities and Societies: External Affairs Committee (EAC) Culture and Entertainment Affairs Committee (CEAC) Community Service Group.