Anna-Kay Sinclair Email & Phone Number

• Responsible for organizing the execution of Transportation Demand Management (TDM) initiatives, focusing on employer services and commuter outreach for the Georgia Commute Options (GCO) program and other Transportation.
• Orchestrate the daily activities of consultants and subconsultants, ensuring seamless implementation of the annual work plan.
• Spearhead strategic partnership initiatives for GCO and TMA outreach efforts, fostering relationships with key stakeholders, including school districts, chambers, and local governments.
• Play a vital role on the Mobility Services Leadership Team, actively contributing to departmental strategic planning efforts.
• Actively participate in contract procurement activities, demonstrating strong negotiation skills and contributing to scope development.
• Engage in crucial discussions regarding the operationalization of equitable activities essential for the execution of the region's TDM plan.

• Led daily operations of complex purchasing and procurement actions for various social programs, overseeing a total budget of $900 million. Drafted Requests for Proposals (RFPs), bids, and managed gender-based violence.
• Monitored contracted vendor budgets and expenses, identifying potential cost-saving strategies.
• Conducted financial analysis resulting in optimized costs, achieving a 10% reduction in overall program expenses.
• Utilized data-driven analysis to develop Standard Operating Procedures (SOPs) and improve program operations.
• Implemented scalable processes resulting in a 20% increase in program efficiency and improvement in vendor compliance.
• Supervised a team of high-performing Contract and Compliance managers, fostering a collaborative environment that encouraged professional growth.

• Oversaw daily operations of 200 legal services and anti-eviction housing contracts valued at $90 million. Actively participated in contract negotiations and served as a project team member for creating integral.
• Implemented staff training sessions for Contract Managers, focusing on enhancing skills in reviewing vendor budgets and data performance.
• Developed monitoring tools that significantly contributed to training effectiveness, resulting in a 20% improvement in contract oversight and financial management.
• Collaborated with other NYC agencies to enforce contract compliance with New York State Minority and Women-owned Business Enterprises (M/WBE) goals.
• Achieved a 10% increase in M/WBE participation, surpassing contractual requirements and contributing to diversity and inclusion objectives.
• Facilitated timely decision-making processes, reducing response times, and improving overall contract performance.

4 World Trade Center

• Focused on improving outreach and engagement with program stakeholders. Analyzed monthly data submissions, developed reports and benchmarks to enhance vendor performance.Key Contributions:
• Drafted the first Procedures Manual outlining activities for State-awarded Employment and Training (E&T) Contractors in collaboration with the agency.
• Improved standardization and clarity, resulting in a 20% reduction in operational errors and increased efficiency in program implementation.
• Engineered a series of Contractors' Partnership meetings to facilitate discussions on best practices and recommendations for improving E&T programs.
• Worked closely with contractors to improve enrollment and placement data, resulting in a 15% increase in program participation and successful client outcomes.
• Utilized insights to implement targeted improvements, resulting in an increase in program efficiency and effectiveness.

The Leadership New York program is a competitvely-selected, rigorous experiential leadership development program for mid-career and early-executive professionals to develop the personal skills, civic knowledge and a multi-sector network to effectively lead change.

New York

• Consistently monitored changes to Federal and State regulations, recommending operational changes to senior management. Served as a project lead responsible for re-engineering New York state mandated monitoring.
• Served as project lead in redesigning the agency's Compliance Monitoring Guide, accelerating department efficiency.
• Ensured Workforce1 Centers' adherence to SBS policies and the Federal Workforce Act, resulting in an improvement in compliance rates.
• Coded and managed data from over 1000 customer satisfaction surveys, conducting in-depth data analysis.
• Utilized insights to inform and implement process improvements across Workforce1 Centers, resulting in a 15% increase in customer satisfaction.
• Developed and coordinated the gathering of qualitative data from various NYC Workforce1 Career Center events.

• Conducted in-depth research and evaluation on various university-based projects. Co-authored major economic impact studies for Pace University.Key Contributions:
• Collaborated with a team to execute the Center's inaugural funded internship program, providing placements for Pace University students in the public and non-profit sectors.
• Successfully established the program, contributing to increased student engagement and opening avenues for practical experience.
• Conducted a comprehensive evaluation of the pilot internship program, leading to its expansion and increased funding for future internship initiatives.
• Co-authored major economic impact studies for Pace University, serving as a key resource for garnering private funding.
• Actively supported research projects for Faculty Fellows and the Executive Director by conducting surveys, consolidating and analyzing data.

New York

As a graduate intern, I worked in the office of the Deputy Commissioner of Juvenile Services. I was responsible for conducting ongoing program research, drafting pertinent documents and memos to serve the daily need of the office. I engaged in various procurement actions, including drafting Concept papers for RFPs and editing small purchase protocols.

As a program intern, I assisted this team with significant research and grant/proposal writing initiatives. I organized research material and compiled a list of research sources for future use. I worked with Fair Housing and Education departments on various policy research projects and initiated the Department’s first Standard Operating Procedures manual.

Masters, Public Administration

Activities and Societies: MPA Student Association

Bsc., Political Science, International Relations

Activities and Societies: External Affairs Committee (EAC) Culture and Entertainment Affairs Committee (CEAC) Community Service Group.