Anna Keel Email & Phone Number

Lakeville, Minnesota

An amazing customer service manager that kicks butt and takes names all day.I am in charge of everything front of house, making sure customers come in and leave happy to making sure everything is clean and stocked.

Burnsville Minnesota

I took care of 4 older woman that all had different medical issues.I helped them with their everyday things, keeping to their programs. Med passing, even took a class on it.I am CPR certified and First Aid certified.

Lakeville, Minnesota

Chipotle stole me.But at Taco bell I was normally on the line due to my speed, but I was able to be put any position,

Mendota Heights, Minnesota

I took care of autistic young men.Helped them with their everyday routine (cooking, cleaning, personal hygiene) and making sure they were being productive with their time.Programming and exercises done everyday.Passed their medications when scheduled and filled out daily/hourly paperwork.

Greater Minneapolis-St. Paul Area

I knew all the positions at that store, cashier, barista, line cook, prep, night cleaner. dishwasher, you name it, I knew it.Ended up getting pregnant and had to find a job closer to home because the pay wasn't enough for the transportation.

I was the office lady. I answered phones all day, answered questions, make appointments, did payroll, graphing (by hand), cleaned, organized, filed and even did all I.T. calls in the office.I would place a call for when they needed to dig, to get the yard to come and get marked by the state.

Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level ofcustomer service.Managed cash, stock and inventory balances accurately.Daily Maintenance from cleaning to repairing machines.Ran employee meetings to inform crew and motivate them.; Stocked and rotated inventory regularly.Performed store opening duties, including counting cash drawers and checking allequipment for proper operation.Organized the store by returning all merchandise to its proper place.Hired new crew and provided orientation to all processes, policies and procedures.Hand-painted SignLarge, 2-sided, wooden A-frame sign with Baldy's BBQ logo for the street. This was somethingI made on my own time for Baldy's BBQ to try and draw in traffic. I have had some educationalexperience in animation art, computer graphics and photography. I like to capitalize on myartistic talent at every opportunity in my professional and personal life.

Trained new employees.Worked as a team player while performing cashier duties, product assistance andcleaning.Always had a smile on and invited the customers back for another visit.Multi-taskingThere were times when I would be covering a few positions at once. Taking orders in drive-thru while being McCafe Specialist. Even times when I would be taking orders for both lanes indrive-thru while cashiering in back-booth, all in a timely matter.

Prepared for shifts, making sure everyone has a defined and communicated dutystation and will receive a break if required.Maintained up-to-date knowledge of store policies regarding, crew uniform, properprocedures, payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Trained new employees.Worked as a team leader while also performing cashier duties, product assistance andcleaning.Expressed appreciation and invited customers to return to the store.Fast problem solving.Counted down 5+ tills and made large bank deposits.Assisted in scheduling, making sure we had enough employees during peaks and slowtimes.Kept everyone motivated and driven to bring the quality and great experience everycustomer expects.Accurately logged all daily shipping and receiving orders.Entered in daily waste to help prevent product loss.Employee NeedsManagers meets are held every Thursday, all managers must attend. There was a new oldercrew member, Kimberly, complaining about chest pains and numbness in her hands. The othermanagers didn't seem to care so I took her aside, calmly explained she needed medicalattention. She did just that, we received a call later that day. Kim was having a mild heartattack. Kimberly found me a week later at work and made sure I knew I saved her life and howgrateful she was. To me, I was just doing my job.

This class was all about what is expected out of a manager. From fast problem solving andcritical thinking- to coaching/training others.

Bachelor Of Arts, Multi-Media Artist

Graphic Art Video Production Illustration

Bachelor Of Science, Biomedical

Took classes in; networking, basic computer software and AC/DC electronics.