Anna Kharchenko Email & Phone Number

• Leading account’s activities in resourcing, financial forecasting and budget planning;
• Analyzing financial data, including project budgets, risks, and resource allocation, providing financial reports and budget outlines to Executives;
• Contract management, ensuring contract conditions compliance to actual requirements;
• Managing a team with a diverse array of talents and responsibilities;
• Resolving conflicts or disputes between the various departments of an organization;
• Planning and implementation of projects. Maintaining accurate records of project management operations, schedules, and expenditure

Ukraine

• Liaising with project stakeholders concerning project details and deliverables;
• Analyzing financial data, including project budgets, risks, and resource allocation, providing financial reports and budget outlines to Executives;
• Contract management, ensuring contract conditions compliance to actual requirements;
• Supporting the Business Unit & Account Managers in business workflow and reporting;
• Assisting in resolving conflicts or disputes between the various departments of an organization;
• Assisting in the planning and implementation of projects. Maintaining accurate records of project management operations, schedules, and expenditure

Doha, Qatar

• Promoted to the position of Executive Assistant to Operations & General Manager for leadership qualities, decision making skills, meeting the deadlines, ability to perform duties professionally and within the timely.
• Assisting in interviewing, selecting, training, scheduling, coaching and supporting employees;
• Supporting all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and guidance;
• Driving efforts to achieve / exceed the Hotel’s targets, objectives and KPIs;
• Supporting the General Manager in the overall management and strategic direction of the Hotel, assuming the responsibilities of the General Manager in his absence;
• Contributing operations information and recommendations to strategic plans and reviews; assisting in preparations and completion of action plans; implementing productivity, quality and customer-service standards.

Doha, Qatar

• Duties:
• Ensured and provided flawless, upscale, professional and high-class guest service experiences with particular emphasis to VIP/VVIP guests;
• Maintained effective communication with all related departments to ensure a smooth service delivery;
• Developed the reputation, customer loyalty and market standing of the “Fraser Suits Doha” Hotel by providing a high level of customer care, assistance and recognition;
• Managed all front desk operations for busy high-volume Hotel;
• Maintained up-to-date information on room rates, current promotions, offers and packages;

Master'S Degree, Business, Management, Marketing, And Related Support Services

Mini Mba, Business/Managerial Economics