Started managing team of 8 in January 2018 alongside dispensing responsibilitiesCoordinate weekly meetings & monthly training/development sessions to ensure the practice maintains its reputable standardsIn-depth knowledge and experience in dispensing premium products to achieve sales targetsResponsible for social media posts, activity and community interaction to drive digital engagement with patientsExperience in organising successful in practice eventsEnsure practice-wide compliance and adherence to NHS guidelines, enhanced service contracts & in practice procedures

Awarded 'Dispensing Optician Of The Year' at the Hakim Group annual awards in 2016Detailed knowledge in prescription interpretation & confident in advising to the patients needsAdvanced knowledge in working with high-end brands, including: Lindberg, Gotti, Silhouette Atelier collection, Tom Ford, Gold & Wood, Essilor & ZeissExperienced in taking bespoke lens measurements working with state-of-the-art optical measuring devices, including Visioffice & Visioffice 2Provide exceptional customer service by meeting customer needs and initiating innovative sales strategies and techniques

2 Years as an Optical Assistant, 3 Years as a 'Trainee Dispensing Optician' Qualified as a Dispensing Optician from Anglia Ruskin in October 2016, passing with DistinctionSecured confidence in dealing with customers of all ages with professionalism and empathyI have a comprehensive understanding of fitting spectacles, repairs and adjustmentsInvolved with the development and presentation of a career day in a local high school