Anna Kochubey Email and Phone Number

Responsibilities: - Planning, setting up and optimization of digital advertising campaigns based on their performance and client goals;- Identification and resolving of technical issues related to ad serving, creative rendering, and tracking discrepancies;- Analysis of campaign performance data and providing reports;- Providing technical support to the Client/Sales team.Achievements:- Delivered strong results in terms of KPIs/Benchmarks (CTR, CPM, CPC, CPL, SIVT, GIVT, CPV, Reach, Certain Device/Creative Shares, Conversions);- Ensured accurate ad tagging, creative assets and tracking pixels for 100% campaign delivery;- Successfully managed teams, responsible for launching SEM campaigns.

Responsibilities:- Managing key client accounts;- Implementation and managing ad campaigns across various platforms;- Building strong relationships with clients, providing full support;- Media planning performance;- Campaign data analysis (GA, Sizmek, Yandex Metrica);- Providing reports;Achievements:- Successfully managed key clients, such as Rostelecom (largest digital service provider in Russia), Lego, Kia, Haval, Suzuki, Audi, VolksWagen, Nissan;- Met client goals and KPIs ( CTR, Fraud, Brand Safety, Viewability, Conversion Rate, VCR, Share of devices, Geo) and kept the company in top traffic providers for these clients; - Took part in building a new DSP from scratch.

Responsibilities: - Maintaining long-lasting relationships with clients; - Providing full customer support;- Guiding clients through the onboarding process;- Sales; - Creating company presentations;- Assessing the sales team work on a weekly basis; - Market research performance.Achievements: - Built the customer service department from scratch;- Trained new support specialists and successfully integrated them into the team; - Wrote multiple work instructions.

Responsibilities:- Managing the CEO’s calendar;- Planning and coordination of complex travel arrangements, jets, yachts, purchases of all sorts;- Planning and execution of special projects, events as directed by the CEO. - Coordination of various departments to ensure timely completion of tasks and projects;- Written and oral Russian/English translation.Achievements:- Successfully organized the meeting between China Central Television and The Riki Group. - Performed challenging tasks 24/7.

Performed customer support, ensured compliance with company policies, procedures, and regulatory requirements, performed guidance and handled customer issues, monitored and assessed customer satisfaction levels, provided financial reports, collaborated with internal teams to ensure effective problem-solving.

Fostered positive relationships with key clients and addressed their specific needs, handled customer issues, performed paperwork and financial reports, conducted negotiations with clients, vendors, and partners, analyzed sales data to identify areas for improvement.

Communicated with clients via various channels, prepared regular financial reports, handled escalated customer issues and ensured timely resolution, performed paperwork, managed the team of guest care department.

Managed and nurtured relationships with clients, prepared daily and monthly financial reports, provided feedback to improve products and services, offered by the company.