Executive Business Manager
Lease up & management of a luxury brand new apartment community in Celebration, FL (350 units, 2014-2019). Responsibility included working closely with the construction and owners, approving the turn –over units, creating and implementing marketing strategies for the property, increasing the occupancy, maximizing income, handling all day-to-day operations including maintenance, customer satisfaction, leasing and reporting. Maintain strong client relationship through excellent communication &… Show more Lease up & management of a luxury brand new apartment community in Celebration, FL (350 units, 2014-2019). Responsibility included working closely with the construction and owners, approving the turn –over units, creating and implementing marketing strategies for the property, increasing the occupancy, maximizing income, handling all day-to-day operations including maintenance, customer satisfaction, leasing and reporting. Maintain strong client relationship through excellent communication & follow up to ensure satisfaction & customer retention; strong budgeting and financial skills.Coach other properties as needed for lease up, management, take overs, file audits, budgets, marketing, setting up company software.Lead and trained my teams to achieve multiple Excellence Awards in the industry and in the company including Conventional and Lease Up Properties of the Year, Service Team of the Year, Luxury Property of the Year, Best Marketing Campaign of the Year, Best Curb Appeal, Property Manager of the Year. Show less