Anna Kozlova Email and Phone Number

Employee assessmentOccupational testing of individuals and teamsCareer consultingProfessional coaching https://ontarget.global/

Contributed to the planning, development, and implementation of the global GBS HR Operational Services strategy in Russia and Kazakhstan, overseeing HR services for 800 employees.Achievements:Rolled out an employee self-service portal that increased Customer Satisfaction index to 100% and on time delivery to 99%Process maps review and update to optimize the work flow between local and Shared services teamLocal SOPs creation to ensure consistency of services provided by the teamDocument management project to guarantee smooth paper flowPayroll provider change for KZ - switch from in-house to global providerWorkday project pre-launch - analysis of local markets legislation and technical featuresResponsibilities:• Ensured delivery of HR services in line with service level agreements and managed continuous process improvements• Established and maintained productive relationships with global and local stakeholders• Delivered HR service support to the HR community, managers, and employees• Analyzed complex HR issues and recommended enhancements/simplification of existing processes and procedures based on feedback and experience with customers• Communicated information regarding policies and standards on assigned processes to internal customers as needed• Supported and further developed HR systems, including SAP SuccessFactors and HR BI dashboards

Lead the development and delivery of business HR solutions as a Business Partner to engage and enable the function to deliver its business goals and help create a sustainable high performing organisationAchievements:Turnover cut to 6% in 2018 vs 27% in 2016Time of vacancy closing up to 11 days vs 30 in 2016Sustainable Engagement Index 88%High Performance Index 91%Employer Branding activities BU leadResponsibilities:• Managed recruitment process, ensuring positive candidate experience and pro-active line managers approach• Worked closely with Centre of Excellence (CoE) to ensure seamless execution of HR initiatives to the business and employees• Provided support in identifying learning and development needs• Drove performance management process and partnered with Business Unit• Ensured smooth appointments, promotions and salary changes for respective functions• Engaged teams to create, deliver and implement action plans as a result of opinion surveys• Drove the HR annual cycle: annual performance review, salary review, etc.• Advised and supported managers and employees on career development (individual development plans, promotions)• Identified opportunities for streamlining and improving HR processes.

Partnered with responsible functions and supported the business to drive performance, culture and people agenda.Achievements:Successfully transferred employees from one legal entity to threeFacilitated training for talent review managersSupported the launch and training process for the Code of ConductResponsibilities:• Took the lead in improving organizational design, structure, and career paths• Proactively supported the delivery of HR processes and lead the HR agenda• Focused on long-term human resources planning and talent acquisition• Designed succession plans for key talents and positions• Reviewed and analyze retention, diversity, headcount dynamics, and exit survey data• Performed HR cost budgeting processes, including salary control and ongoing budget execution control• Provided support for global mobility programs

Responsibilities:• Recruitment and talent acquisition • Training and development• Onboarding processes• HR data analysis and reporting for local authorities• Salary calculation (Excel, 1C)