Anna Kramer Email & Phone Number

Roseville, CA, US

• Daily processing of referrals to secondary care, outside of Crossover Health (specialists, imaging, community resources, employer benefits).
• Be the single point of contact between specialists, the clinic physicians, and the patients when care is needed outside of Crossover Health, and provide updates as appropriate to the clinical team to ensure visibility.
• Use clinical judgment and critical thinking to discern and refine the correct provider type and stratify the urgency of the referral, in consultation with clinical team members when necessary.
• Generate a complete referral packet and ensure timely submission to the specialist of the appropriate clinical documents to support the request for the referral (pertinent clinical notes, medical records, imaging.
• Assist with prior authorizations as needed.
• Work within the parameters of the patient insurance benefits and consult with benefit specialists as needed for the most high quality and cost effective care.

Roseville, California, United States

• Responsible for working in conjunction with the Account Management team to identify, present and hire qualified candidates for contract positions throughout the nation
• Develop recruiting strategies designed to identify qualified clinicians through various recruiting tools and interview clinicians
• Act as the single point of contact for my own team of Registered Nurse clinicians from the initial contact through the duration of their employment with FlexCare
• Build and maintain lasting relationships with clinicians
• Educate clinicians on compensation package options and articulate the benefits
• Outline wage rates, other terms, and conditions of employment and gain commitment from clinicians for current and future job requirements

Tracy, California, United States

• Practice Management: Experienced in managing efficient office procedures, and handling administrative tasks for excellent customer service.
• Hiring/Onboarding: Developed job specifications, posting the job description in the job ad, screening incoming resumes, setting up interviews, conducting post-interview assessments, determining compensation and.
• Insurance Coordination: Knowledgeable with insurance companies to verify benefit eligibility and ensure smooth claims processing.
• Financial Management: Proficient in handling accounts receivable/payable, collections, managing medical liens and personal injury cases.
• Referrals and Authorizations: Experienced in obtaining workers' compensation authorizations and managing referrals for specialized care.
• Medical Records Management: Proficient in reviewing, organizing, and maintaining accurate patient medical records to facilitate efficient healthcare delivery.