Anna Krawczyk Email & Phone Number

Pfäffikon, Schwyz, Ch

San Francisco, California, Us

* Defining Fitbit Health Solutions product offering (3+ product offerings) and planning research roadmap with the UXRs for 3 main workstreams (B2B, B2C, Condition Management - Blood Glucose) * Defining strategy, gathering research needs and research roadmap for Fitbit Premium, inclusive of reimagining the value proposition* Headcount planning, staffing and managing UX Research teams (FTEs & contractors)* Working with vendors and contractors to address the time critical research needs, managing budget requests and opex planning for 2 research teams* Leading Design Sprints, Critical User Journey workshops and partner workshops (B2B)

Mountain View, Ca, Us

Mountain View, Ca, Us

* Working on productivity and collaboration increase through providing workplace that supports focused work and different types of collaboration * Product scoping and design of software that provides data needed to optimize the fleet of spaces (collaboration, shared, team spaces etc.) and allocate them to users* Development of pre-fabricated meeting spaces with 3rd party manufacturers (design and technology integration)* Creating cross-functional partnerships with Corporate Engineering, Hardware and gSuite teams to define best employee experience and reduce organizational silos in order to implement desirable and functional solutions* Leading design sprints, talks, trainings and workshops externally & for Google UX community

Mountain View, Ca, Us

* Defining global UX research strategy for Google Station (SEA, LatAm and Africa) * Working with Product Director, Eng Director, VP and Design Lead to define and prioritize UXR * Overseeing and managing research execution, findings delivery and product improvements based on research findings * Hiring and managing researchers & vendors across geographies (India, Indonesia, Mexico, Nigeria etc.)* Running design sprints, talks, trainings and workshops externally & for Google UX community * Establishing, sharing and implementing best practices

Mountain View, Ca, Us

* Designing and conducting user research studies, including lab-based usability studies, field studies and usability inspections (heuristic evaluations or cognitive walkthroughs).* Contributing to or leading research for key areas of help and support, including international field research, ongoing baseline research on desktop and mobile* Collaborating with product teams to define and prioritize user experience research questions.* Ensuring effective communication of research findings, including synthesizing them into workable design principles, compelling written reports and oral presentations* Driving product improvements based on research findings in close collaboration with UX designers, engineers and product managers.* Facilitating brainstorming sessions for establishing team goals and finding creative solutions;

Mountain View, Ca, Us

Content & User Education Specialist:* Supporting Geographical and Search product vertical for EMEA languages - working on user education and L10N initiatives;* Supporting Polish users across Google Consumer Help Centres;* Managing content related projects.Research working group / UX specialization (05.2013-05.2014)* Conducting UX studies and designing experiments for Google help content; * Running usability tests, interviews, organizing card sorts (internal and external participants) * Managing products Trusted Tester campaigns (external participants);Education and facilitation: * Designing and facilitating trainings for employees and for users (including Forum Top Contributors), * Delivering internal trainings, including social media strategies, on-boarding training for new employees and Design Thinking trainings.* Facilitating brainstorming sessions for establishing team goals and finding creative solutions to long standing issues.

Mountain View, Ca, Us

Community manager* Managing and developing polish user-to-user community* Organizing offline and online events for active users* Educating users about supported productsMarket specialist* Supporting 5 top consumer products (Web Search, Gmail, Google Chrome, Google Maps and Places) and new product launches for polish market* Securing users experience by identifying and escalating bugs* Maintaining help content and managing outage communication

Mountain View, Ca, Us

* Defining and selecting high potential clients for sales organization, providing feedback on fraud and abuse to improve processes* Proactive contact with high potential clients – campaigns building, product education and collecting feedback from AdWords users, escalating bugs, billing issues or other problems to specialist teams* Organizing global bi-weekly best practices sharing meetings for CSR’s* Providing feedback about leads from different sources to improve acquisition on polish market

Participation at Odyssey of the Mind as a team member and creativity coachAchievements: - 2008 and 2010 Member of a Winning team in Poland and proceeding to World's Championships in the USA, where finished 4th.- 2009 Coaching a Winning team in Poland which then came 2nd in the World's Finals.- Fundraising for the team to allow trip for the World's finals.

Wrocław, Pl

- Planning and executing marketing strategy – Online campaigns management (Google AdWords, Facebook Ads, mailing campaigns)- Onboarding new hires and interns- Copywriting - Customer service

PR experience – media specialist at three projects: KzW 2007, Chess Challenge and KWE contest 2008, my responsibilities involved copywriting, proofreading, media coordination, designing posters and leafletsMain coordinator at Recruitment ‘Autumn 2006’ – my responsibilities involved coordinating recruitment process, leading team of 25 studentsHR division manager – my responsibilities involved integrating all association members and implementing HR project to improve new members orientation and reduce members turnover

Cincinnati, Ohio, Us

- Responsible for P&G University Program at University of Economics - Promoting P&G brand as an employer, particularly: organizing ‘P&G day’ and workshops for students, monitoring events at University, such as ‘Career days’ or workshops for women (company had special interest in hiring women) to involve company

Master Degree, Sociology

Ux Design

Higher Diploma, Web Technologies

Bachelor'S Degree, Management, Specialization: Marketing Communication