• Provide technical support and excellent customer service to users via phone, email, and in-person. Troubleshoot and diagnose issues with various hardware and software. • Collaborate with IT staff to resolve complex issues, follow established procedures, and participate in IT projects. • Train and guide users on effective and efficient use of IT resources and tools.

• Cultivated mammalian cell culture and conducted MTT and cytotoxicity assays on cancer cell lines.• Designed and executed experiments to investigate the impact of diverse compounds on cell behavior.• Optimized protocols to enhance experiment efficiency and reproducibility.

• Showcased campus facilities and answered questions for prospective students and their families. • Collaborated with other guides and admissions staff to ensure a smooth and enjoyable experience. • Kept up-to-date on campus news and safety guidelines to ensure a secure environment for visitors.