Product Manager
CurrentEnhancing the Backoffice platform to cater to the needs of internal company users and clients in the gaming market🚀 Key Achievements• Led the development and launch of a localized casino back-office platform, significantly increasing user satisfaction in specific markets.• Launched the MVP of an alert platform feature that notifies users about critical business KPI deviations and events.• Implemented the first product discovery process, enabling a deeper understanding of our users and refining our product vision, strategy, and objectives.• Conducted over 60 user interviews, gaining invaluable insights to shape user-centric features and develop a clear, user-driven roadmap for product development and setting OKRs.• Promoted data-driven decision-making by ending redundant feature support, efficiently prioritizing the backlog, and fostering team and product alignment in cross-functional collaboration.• Managed cross-functional teams to support game launches in new markets, ensuring compliance by leveraging the platform's reporting solutions🌊 Workflows• Working closely with internal and external stakeholders to gather and prioritize product requirements and shape-up the product vision and goals;• Leading a cross-functional development team (daily cooperation) to develop and maintain Casino Backoffice products;• Ensuring a comprehensive understanding of the product vision within the team, facilitating informed decision-making in daily operations.• Creating and maintaining the product backlog, ensuring that the Casino Backoffice product and features cover all functional, compliance, and technical requirements;• Composing product requirements;• Owning the product roadmap and continuously aligning with the product organization on deliveries, securing successful outcomes;• Defining long-term, short-term (OKRs), and daily work priorities to guide the efforts of the Development Team working in the Agile envirement;