Anna Sam Email & Phone Number

Irvine, CA, US

• Managed billing operations for high-profile clients including Tesla and KIA, ensuring accurate and timely invoicing while maintaining strong client relationships.
• Collaborated with cross-functional teams to resolve billing discrepancies and improve billing processes.
• Investigated and analyzed billing system issues, providing comprehensive reports to the IT department for resolution, thereby ensuring seamless operation of billing processes.

Los Angeles, CA, US

• Introduced a new organization system to optimize space and inventory management.
• Collaborated with the team to ensure orders are correctly packaged to streamline and provide quality service.
• Managed incoming shipments, sorting by type to enhance production flow.

• Supervised and trained a team of over 4 new warehouse staff members in accordance with company protocols for streamlined operations.
• Worked collaboratively with the team to ensure accurate packaging of orders, thus improving efficiency and delivering quality service.
• Rotated through 2 work centers, including main shipping floor, to increase quantity output by 10%.
• Implemented new organization system to increase space availability and update inventory.