Anna Sam Email & Phone Number

Irvine, Ca, Us

• Managed billing operations for high-profile clients including Tesla and KIA, ensuring accurate and timely invoicing while maintaining strong client relationships.• Collaborated with cross-functional teams to resolve billing discrepancies and improve billing processes. • Investigated and analyzed billing system issues, providing comprehensive reports to the IT department for resolution, thereby ensuring seamless operation of billing processes.

Los Angeles, Ca, Us

• Introduced a new organization system to optimize space and inventory management. • Collaborated with the team to ensure orders are correctly packaged to streamline and provide quality service. • Managed incoming shipments, sorting by type to enhance production flow.

• Supervised and trained a team of over 4 new warehouse staff members in accordance with company protocols for streamlined operations.• Worked collaboratively with the team to ensure accurate packaging of orders, thus improving efficiency and delivering quality service.• Rotated through 2 work centers, including main shipping floor, to increase quantity output by 10%.• Implemented new organization system to increase space availability and update inventory.