Anna L. Email and Phone Number

- Provide administrative support to the CEO, including: organization of meetings, appointments, and travel arrangements, preparation of expense reports and other regularly scheduled reports- Assist in board meeting logistics and board book production- Responsible for developing and maintaining office procedures and filing systems- Organize on-site and off-site meetings and events- Maintain office and kitchen supplies, order equipment and furniture as needed, manage vendors and service providers- Provide general support to visitors- Assist with HR related activities, including: posting open job positions, coordinating interview schedules, conducting employee on and off-boarding, and coordinating company-wide employee trainings- Assist with IT related requests, including: first-line IT support before escalating to external IT consultants, training employees on common IT activities, administration of email accounts and access to shared company folders, and managing IT asset list and software licenses

- Office and Facilities management, including: coordination of repairs and maintenance of the building, office equipment, phone and alarm systems, vendor management, furniture and supply purchases and coordination of IT requests- Assisted in coordination and execution of a multi-phase physical move of 70 employees from a 40,000sqft corporate headquarters to new headquarters. Worked with construction crews and installation vendors to ensure projects were completed in a timely manner, and worked with employees and movers to ensure company property was moved and installed appropriately - Liaised with original property management and construction foreman during ongoing construction of previous building and surrounding property to ensure impact to the business was minimal, information, problems and concerns were communicated efficiently, and assisted with establishing solutions while maintaining good working relationships in a hectic environment- Worked with IT department and phone vendor to install and implement new VoIP phone system- Ensured budgets, schedules, and performance requirements were met by company vendors related to office management- Initiated a new Safety Team; worked with all departments to establish new protocols and programs to improve the overall safety and readiness in the company, and acted as Safety Officer to the company- Responsible for monthly and quarterly GPO sales reports: created and sent reports to GPO partners, worked with Finance to ensure that all administrative fees were correct and accrued for, and ensured payments were completed on schedule- Managed corporate contracts, assisted in creating and tracking new contracts, and transitioned contracts to new PLM software, (Omnify)- Acted as backup for Executive Assistant to the CEO and CTO and performed other administrativeduties as requested

- Managed all aspects of customer service, including: set up and maintenance of all domestic and foreign accounts, supported all sales representatives, processed all orders, complaints and returns, and facilitated all inventory management- Managed all calls coming in through the company's 800 number - Maintained department resources, including tracking spreadsheets and databases- Interfaced with Finance to arrange billing of customers and commission payments to sales team- Managed sales team on-boarding from start to finish, including management of required materials, such as demo kits, models, marketing literature, etc.- Managed and accounted for field trunk stock and customer consignment inventory- Maintained per-diem, facility and distributor agreements- Coordinated with Materials department to track increases and decreases in demand and for urgent shipments of stock to field, and production planning to ensure 100% order fulfillment- Managed vendor credentialing for sales personnel, and ensured their accounts were up to date- Provided administrative support to Sales and Marketing teams as needed- Served as backup to Materials department in generating purchase orders, and served as backup to Facilities Specialist

(Temporary position via ATR International)- Maintained an orderly working environment for department manager, including management of email and calendar, prepared correspondence, scheduled appointments, coordinated meetings and prepared meeting materials as needed- General accounts payable duties, including: routed invoices and expense reports for approval and account reconciliation- Miscellaneous projects as requested, such as: audited policies and procedures, prepared branded materials, planned/coordinated events, ordered materials as needed

- General accounts payable duties, including: processed invoices and expense reports, maintained vendor relations, account reconciliation, maintained files and assisted with accounting projects and audits as needed - Facilities management: included maintenance of telephone, alarm and key systems, office machines, coordinated repairs, vendor management, supply and furniture maintenance/purchases and coordinated IT requests- Acted as backup for executive assistant to the CEO and CTO, and performed other administrative duties as requested

- General reception duties, including greeted all visitors, answered/routed incoming calls, general preparations for all meetings- Oversaw company calendar to avoid conference room conflicts and assisted employees in coordinating meetings- Supported HR with interview scheduling, new hire procedures and data entry- Aided Senior Administrators and Department Heads with administrative projects as needed- Assisted various departments as needed, including: Sales and Marketing, Quality Assurance/Regulatory Affairs and Accounting - Ordered, tracked and maintained office supplies and kitchen inventories - Shipping and receiving, including complex international shipments - Served as point of contact for all service vendors- Worked with Travel department to book travel for employees and guests, maintained all forms- First point of contact for Facilities/IT issues: received requests, ensured projects completed in timely manner and served as point of contact for vendors- Member of the Safety team

- Provided excellent customer support- Involved in managing, training and hiring of new and existing employees- Delegated daily responsibilities to co-workers- Oversaw and maintained book-keeping of monthly sales, tracked daily sales against weekly, monthly and quarterly goals- Set up displays and store windows

- Provided excellent customer support- Involved in managing, training and hiring of new and existing employees- Delegated daily responsibilities to co-workers- Opened and closed cash registers and tracked daily sales- Set up displays and store windows- Responsible for incoming and outgoing shipments