• Greets all visitors and guests upon entering Design Center and provides appropriate assistance• Learns and uses language of design and home furnishings to assist clients in getting oriented to the store.• If Design Consultant is not available, may assist clients by directing them on tour of Design Center, reviewing style book, lifestyle projections, and/or booking appointment with a Design Consultant.• Manages phone traffic including, but not limited to, answering and directing calls, retrieving and forwarding messages from voice-mail and activating messages system at end of the day.• Schedules appointments for design team members.• Assists design consultants and Design Center Managers with general administrative and clerical duties required for daily function of business. • Maintains up to date files (electronic and paper), prepares follow-up correspondence, maintains various logs, and assignment lists.• Updates master and design center price pages and product books. Orders memo fabric swatches for clients.• Organizes client project information.• Follows up as necessary to insure timely and appropriate service to staff members and clients.• Perform any other duties as required.

• Create design solutions by selling Ethan Allen products and services that are consistent with the customer’s preference and budget. • Customarily and regularly (typically on a weekly basis) make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale. • Professional greet customers to establish rapport and obtain appointments and in-home consultations. • Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires. • Remain current on design and color trends to create fashionable design solutions. • Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays. • Participate as required in all corporate sponsored marketing and training programs. • Educate customers on all the Ethan Allen sponsored finance options available to them. • Contribute towards the development and on-going upkeep of the team’s design portfolio. • Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations and providing professional service for the design team’s customers. • Enter and monitor orders utilizing the retail point of sale system. • Work cooperatively in maintaining a neat and orderly Design Center projection. • Perform any other duties as required

• Create design solutions by selling Ethan Allen products and services that are consistent with the customer’s preference and budget. • Assist design consultants with home calls. • Professional greet customers to establish rapport and obtain appointments and in-home consultations. • Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires. • Remain current on design and color trends to create fashionable design solutions. • Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays. • Participate as required in all corporate sponsored marketing and training programs. • Educate customers on all the Ethan Allen sponsored finance options available to them. • Contribute towards the development and on-going upkeep of the team’s design portfolio. • Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations and providing professional service for the design team’s customers. • Enter and monitor orders utilizing the retail point of sale system. • Work cooperatively in maintaining a neat and orderly Design Center projection. • Perform any other duties as required

• Greet all visitors and guests upon entering design center, and provide appropriate assistance as requested. • Manage all incoming calls including, but not limited to, answering the phone and directing calls, daily retrieving and forwarding messages from answering system and activate message system at end of day. • Assist in general administrative and clerical duties required for daily functions of business. • Maintain Designer Performance System entering all necessary data. • Maintain home call logbook and pagers for design consultants. • Maintain customer pick-up files. • Keep accurate attendance records. • Handle all design center mail functions.