Tactical Fire Protection offers fire safety consultancy and the installation and maintenance of fire safety equipment. Our technicians are all fully qualified and are highly experienced across the whole industry, so whatever your needs, we can offer a solution. We are a company that you can trust to support you, with exceptional service levels and cost-efficiencies to meet your needs.

- To develop, implement and manage the F&F Business planning approach- Works collaboratively with the Leadership Team and Functional Leads to support them to build their long term functional strategies and plans- Manages and maintains key PMO processes: manages risks and issues; tracks progress against KPIs and milestones; ensures effective governance is in place to enable decision making- Manages all communication for the F&F business plan, acts as a liaison and key point of contact across the teams to inform, engage and align activity in the plan- Writes key papers and updates on behalf of the CEO and COO of F&F to the UK, Central Europe and Group Executive Boards- Developed and manages the F&F high level Trade Plan for all promotional activities taking place across stores in UK, Central Europe, Turkey, Asia and Online

- Responsible for ensuring a consistently high standard of presentation in the store.- Responsible for the daily managing of staff and the assigning of duties.- Managing and motivating staff to increase sales and ensure store efficiency.- Analysing store sales figures.- Maintaining awareness of market trends and monitoring local competitors.- Recruiting and managing 15 staff members- Manage budgets set by the business, including; shrinkage and wastage. - Maintaining accurate records of all pricings, sales, and activity reports. Ensuring all corporate and local regulations and procedures are met and complied with.

- Responsible for the visual presentation of Next Generation stores- Championed the F&F brand through visual merchandising and performance- Ensured the Regional teams and store colleagues received the correct training and ongoing coaching to help them do their jobs- Visit stores alone and in collaboration with the Regional F&F Manager to view and ensure consistency- Implemented the designs and plans created by the visual merchandising teams- Collaborated with the Regional Teams ensuring all F&F colleagues were fully trained and validated to do their jobs- Provided feedback and coaching to the Regional Teams and stores to ensure their level of understanding and knowledge remained up to date- Built a robust sustainability plan with timescales and measures which could be tailored to help keep stores on track - Communicated to all key stakeholders and agreed the activities, milestones and timescales of the sustainability plan

- Lead step change activities in store to engage colleagues to improve the customer shopping trip- Held interactive workshops for 800 staff to launch new training.- In charge of arranging ‘fun at work’ activities for store colleagues - Arranged Charity raising events in the local community

- Managed a team of 130 staff to deliver service to customers throughout the year, including key seasonal events- Coached my team to be the champions of great service, role modelling What Good Looks Like and providing customers with the best last impression of service in the store- Analysed data to improve queues at the checkout, till shorts and overs and pricing errors- Ensure my team were in the right place, at the right time to deliver routines and serve customers- Reviewed my team’s performance and provided feedback where necessary and where improvements had to be made- Spotted talent and developed people for their next roles

Secondment