Anna Lazor Email & Phone Number

Dayton, Ohio, United States

Cincinnati, Ohio, United States

• Primary ISO/ODFI technical expert and IT Liaison for the onboarding of large National Merchant Bank clients (grossing above $10 million in annual revenue) including a deep knowledge of the following processes: o.
• Business Liaison between Sales, Solutioning and internal IT Departments to ensure unique client requirements were developed and productional prior to launch
• Coordinated with Product Development teams during the integration of new payments products into existing Enterprise Architectureo Built out new product setup processes o Coordinated with internal partners o Established.
• Built and maintained project ‘playbooks’ outlining step by step processes for large National Merchant Banks as well as regional Referral Bank programs and new product roll-outs for training and documentation requirements
• Optimized process efficiencies to achieve scalability for project pipeline growth
• Successfully led the merger of 2 large National Merchant Bank ODFI Partners in 2022o Received recognition for its success and lack of any merchant processing impact

Level 2(Promoted from CM1 Jan. 2012)Manage conversion of new financial institutions for electronic funds processing and ATM management, from initial requirements gathering through final onsite implementationIdentify key business-side and IT stakeholders and coordinate creation of initial project scope and documentation.Develop project timeline, including.

National Franchise MarketManaged all nationwide franchise accounts and new customer onboarding processSelected print and promotional product vendors for all customer initiatives based on product selection and/or more competitive pricingQuoted sell prices that were both in line with margin goals and provided strong value to customersTeamed with in-house.

Managed the cross-country delivery of varying classes of freight for a diverse group of customersBuilt partnerships with flat-bed freight companies for the movement of steel under specific loading/unloading, docking, and shipping requirementsCalculated estimated travel times, scheduled delivery appointments, and monitored driver progress daily to guarantee.

Forecasted portfolio growth goals annually for retention, conversion, and penetration of vehicle orders in the upcoming year. Exceeded 2006 model year renewal goals by achieving 103% of forecasted orders Analyzed customer budget requirements and mileage reports to best anticipate and fulfill new model year orders on over 500 vehicles Identified incorrect.

Bachelor'S Degree, Marketing

Education record