Anna Lemus Email & Phone Number

Reno, Nevada Area

Operations Deal Managers (ODM) is close management; collaborate to manage case escalations, identify and save broken deals and transactions, and help to predict and assess incoming deals through the pipeline.Enable deals to maximize revenue realization by - Operationally enable critical deal pipeline & provide insights on complexity, volume & arrivals to Ops & field to de-risk processing slippage. Increase deal velocity by resolving broken scenarios Proactively de-risk complex deals by engaging early on operations deal construction.

Reno, Nevada Area

Supporting the successful delivery of HR programs and processes within my business units, along with elements of talent planning and management in fulfillment of the HR plans. Basically, I help my HRMs and Managers navigate the many twists and turns of our HR systems, groups and plans, all the while being a sounding board and voice for my employees.Together we have a voice. We are One Microsoft!

Reno, Nv

Administer benefits, manage leaves and other employee relation items. Manage the benefits systems and collaborate with payroll to ensure compliance and customer satisfaction was met.Maintain employee data and report out to various client groups as needed.

Promoted to fulfill a technical need, including project management of HR initiatives, collaboration of inter and intra-department projects, and high-end customer services for HR records, payroll and benefits for all customers. Provided in-depth management reports to support other business units for forecasting, budgeting, headcount, turnover and other vital report needs. Also provided trusted support for 900+ employees in 19 locations (15 states) for various employee relations, including but not limited to; leaves of absence, policy/procedure interpretation, job changes and conflict resolution.

Reno, Nevada Area

Ran the certification program for local HR professionals. This was to encourage and engage HR pros to attain their PHR or SPHR certification. I ran night classes for 3 years to facilitate their learning in different styles (analytical, visual and tactile) which would provide the most ideal outcome for the learner.

The sole HR trained employee for a company of 200+, I was in charge of all HR, training and safety aspects for the company. Managed all facets of Benefits, Payroll, wage scaling, recruiting, disciplinary actions, w/c, FMLA, ADA, and employee development. Provided vital data for yearly budget forecasting.

Assist with tactical day-to-day HR duties. Employee data maintenance, department support (expenses, supplies, etc), Training and Handbook development. Offsite HR support for the Truckee, CA facility. Benefits and New Hire administration.Was also a bonded travel agent. Planned all company travel and mitigated any last minute issues.

Certificate, Human Resources Management

Phr, Professional Human Resources Certificate