Customer Success Associate
Lcs (Leonard Cyber Solutions), Llc
Oklahoma City, Oklahoma, United States
Managed sales and customer service initiatives to drive new business and achieve top customer experience.- Boosted product and service success across the sales team by developing and delivering sales training.- Increased repeat and referral business by building strong, collaborative customer relationships.- Enhanced product demonstrations, providing detailed information about new features and products.- Accelerated brand awareness and growth through innovative marketing and promotional events.- Generated new business opportunities through cold calling, emailing, social media, LinkedIn Navigator, etc.- Scheduled zoom meetings and prospect appointments for sales team.