Anna Levia Email & Phone Number

Boston Heights, Ohio, United States

• Responsible for managing quality operations for high-end luxury home goods. • Coordinate with cross functional leaders in Final Mile (Delivery) and Logistics to reduce return rates related to packaging and handling operations. • Responsible for driving root cause analysis to reduce manufacturing errors and returns reduction, by evaluating returns, delivery exceptions, and customer data. • Responsible for development of Qlik data reporting in order to migrate team from using Power BI into Qlik Analytics. Responsible for testing, validation, and user training. SME for Quality • Traveled domestically and internationally to participate in QC inspection review, process discussion, and factory evaluations. • Responsible for quarterly returns performance for suppliers, which includes root cause returns for supplier, supplier returns/exchanges, as well as next step expectations for suppliers. Develop reports on both supplier and organizational/category performance. • Evaluating packaging performance to ensure packaging standards are maintained, as well as managing overall cost impact when needed. Includes corrugated and crated items up to 600lbs.• Identified operational opportunities within use of Shock Detector Stickers in order to reduce overall breakage rate of product. Workers with operations to ensure compliance during internal logistics process, in order to improve overall return rate.

Monroe, Wi

Manager of Non-Food Quality Assurance - 6/2021- 12/2023Manager of Apparel Quality Assurance - 4/2014 - 6/2021Manager of Technical Design and Apparel Quality Assurance - 9/2010- 4/2014Manager of Technical Design - 5/2008- 9/2010Technical Designer - 3/2008 – 5/2008• Responsible for leading QA department for Colony Brands Inc. which is a catalog retailer specializing in Home, Hardgoods, and Apparel product. • Started Apparel TD (2008) and Apparel QA (2010) departments. Assumed responsibility for all Colony Brands Quality Assurance functions in 2021. (Home, Hardgoods, Apparel) Responsibilities included staff development, hiring, and establishing KPI expectations. • Established grading, method of measurement, and quality inspection guidelines for organization. Worked directly with Shanghai Global Sourcing to train QC and vendors on Colony Brands Quality expectations. Presented yearly training at Shanghai Global Sourcing Office Vendor Summits for both fit and quality requirements. Trained vendors on plus size body shape, fit requirements, and demographics.• Implemented supplier evaluations that included Root Cause and Corrective Action Plans in 2014. Project member for the Corporate Vendor Scorecard in 2020 and automated QA Ops Scorecard in 2021 with Power BI reporting metrics. Presented vendor performance results and actions plans during quarterly hindsight presentations. • Developed high risk testing protocol for apparel products. Worked with third party labs to negotiate testing cost, protocols, and lab expectations. (2016) Responsible for identifying risk associated with product, evaluating reports, and working with suppliers to identify root cause of failure.• Apparel manufacturing, fit, and production experience with knits, woven, tops, bottoms, sweaters, denim, lingerie (bras, panties, shapewear) outwear, social occasion, skirts, etc. Brands include Seventh Avenue, Monroe and Main, Midnight Velvet, Ashro, Montgomery Wards, Ginny’s, and Country Door.

Memphis, Tennessee

• Responsible for the overall fit and production of denim product.• Conducted fittings on live model with merchandising and product development to ensure styling and fit objectives were achieved.• Evaluated and developed core block patterns for denim and knit bottoms to be used by overseas and domestically based suppliers.• Evaluated vendor patterns to ensure that correct balance, fit, and requested corrections have been applied to all samples.• Provided fit support to other categories which included career, outerwear, denim, knit sleepwear, and causal woven categories.

Green Bay, Wisconsin

Technical Designer- Ladies Knits, Active, and Accessories 2/05-9/05 Associate Technical Designer- Ladies Active and Accessories 4/03- 2/05Technical Design Coordinator- Ladies Knits, Sweaters, Active 12/01-4/03•Conducted fit sessions with merchandising and trend managers to ensure accuracy of fit and styling objectives were obtained. •Developed technical specifications within WebPDM, based on buyer's desired styling, known laboratory testing standards, as well as emerging seasonal trends. •Conducted fit study to determine cohesiveness of fit within market competitors.•Evaluated and responded to quality assurance testing reports and third party factory inspections.