I am a Colorado licensed property and casualty insurance agent

We design, update and install home theaters. James has over 10 years in the home theater business and is also certified to install satellite dishes and systems with DirectTV.

Provides initial response to all service requests for existing Auto and Property policies including related billing questions and internet troubleshooting as appropriate. Listens to and converses with members/customers to understand needs. Establishes rapport, recognizes life events and identifies coverage exposures and gaps where additional USAA products may be needed.Educates members/customers on the benefits of USAA personal lines insurance products/pricing/services. Gains member/customer's agreement for referral to appropriate area for P&C and enterprise solutions.Performs underwriting analysis to evaluate risk acceptability and determine appropriate product pricing for adjustments to and renewals of existing Auto and Property policies. Handles complex rating, coverage, or complaints when appropriate.