My role encompasses a variety of BAU responsibilities including:All communications management for the domain of several hundred people.Workforce management of the domain.Team Agility ChampionDiscrete Risk Management including EM/GM reporting and supplier management.I am an expert and finding process gaps across the domain and continuously seek out ways to improve the experience of our team. The leadership team often turns to me when they need help. I am capable of taking… Show more My role encompasses a variety of BAU responsibilities including:All communications management for the domain of several hundred people.Workforce management of the domain.Team Agility ChampionDiscrete Risk Management including EM/GM reporting and supplier management.I am an expert and finding process gaps across the domain and continuously seek out ways to improve the experience of our team. The leadership team often turns to me when they need help. I am capable of taking on problems that arise and coming up with workable solutions. Due to my extensive experience with stakeholders within and external to the team across all levels, I know who to engage to help us if the need arises.I play a leadership role within my own team and am the Agility Champion tasked with implementing agile ways of working following our group-wide reorganisation. In 2023 I had the privilege of being nominated by our General Manager for the Group's highest award in the Ultimate Success program and attended the Sydney event. Show less

Supporting at various stages:GM, DOT Integrated ChannelsGM, DOT DigitalChief Risk Officer, CFS Chief Risk Officer, AdviceChief Risk Officer, CommInsureResponsibilities included complex diary management, inbox management, travel arrangements, HR functions including onboarding, position management, and recruitment, technology oversight, team administration, team moves, stakeholder liaison, leadership team attendance and minutes, purchasing, assistance with events, and… Show more Supporting at various stages:GM, DOT Integrated ChannelsGM, DOT DigitalChief Risk Officer, CFS Chief Risk Officer, AdviceChief Risk Officer, CommInsureResponsibilities included complex diary management, inbox management, travel arrangements, HR functions including onboarding, position management, and recruitment, technology oversight, team administration, team moves, stakeholder liaison, leadership team attendance and minutes, purchasing, assistance with events, and more. Show less

Available for copywriting, proof-reading, and editing. Latest assignments include Community Grant blurbs for the Commonwealth Bank of Australia.

Key Responsibilities: • Edited and contributed to the Global Business Units Proposal Team Bulletin.• Managed the Team’s collateral, used globally for all proposal responses.• Responsible for moving the collateral in-team from an external source.• Wrote, edited, and proof-read various documents.• Regularly updated Proposal Center, the Proposal Team’s internal Oracle website.• Conducted proposal Quality Assessments.• Provided Proposal Archives on… Show more Key Responsibilities: • Edited and contributed to the Global Business Units Proposal Team Bulletin.• Managed the Team’s collateral, used globally for all proposal responses.• Responsible for moving the collateral in-team from an external source.• Wrote, edited, and proof-read various documents.• Regularly updated Proposal Center, the Proposal Team’s internal Oracle website.• Conducted proposal Quality Assessments.• Provided Proposal Archives on demand.• Created, edited, proof-read, and delivered presentations as required.• Conceived and devised various team templates as required.Key Achievements:• Selected as Editor of the Global Business Units Proposal Team Bulletin. This bulletin was distributed to a wide variety of internal stakeholders.• Conceived, designed, and implemented team-wide processes including a review maintenance system for the team’s collateral.• Created and implemented the strategy for the translation of English collateral into various other languages and managed the translated collateral on an ongoing basis.• Designed the cover page of the global, customer-facing RFX response document.• Involved in a team of four in the re-organisation of the team’s intranet site, Proposal Center. Show less

Provider of an integrated range of applications, databases, servers, storage, and cloud technologies. The Global Business Units team focussed on the tele-communications, utilities, finance, retail, and health sectors.Key Responsibilities:• Guided global sales teams through the RFX process from receipt to delivery. • Fully project managed each submission: o Read the RFX to determine requirements, e.g. any legal/contractual requirements and any pain points o Called… Show more Provider of an integrated range of applications, databases, servers, storage, and cloud technologies. The Global Business Units team focussed on the tele-communications, utilities, finance, retail, and health sectors.Key Responsibilities:• Guided global sales teams through the RFX process from receipt to delivery. • Fully project managed each submission: o Read the RFX to determine requirements, e.g. any legal/contractual requirements and any pain points o Called and ran Kickoff calls to establish the opportunity’s history, product mix, bid strategy, response team, tasks, milestones, etc. o Populated the in-house assignment matrix and tracked agreed milestones o Organised and ran regular status calls to keep all members of the bid team on task and on time o Raised any red flags or risks to milestones proactively and escalated if necessary o Created and then populated templates managing version control o Completed corporate responses o Worked closely with sales lead/s and other functions such as deal management to ensure that the response met stringent Oracle policies and customer requirements o Edited and proof-read the entire response to ensure compliance with Oracle policies and branding guidelines, readability, and customer requirements o Ensured all internal approvals were received and met on deadline o Worked with sales to produce the final submission document/s as required by the customer o Completed archiving and database information for each opportunity• Provided professional, compelling proposals for many Oracle sales teams.• Developed strategic relationships within Oracle to ensure proposal compliance.Key Achievements• Project-managed complex proposals from $100,000 to those worth more than $5,000,000.• Worked closely with numerous sales teams and stakeholders to ensure successful delivery of all proposals and delivered 100% of proposal submissions on time. • Mentorship and on-boarding of new colleagues. Show less

The Chief Executive Officer/Presidents were Ann Sherry AO and Gavin SmithKey Responsibilities:• Wrote and delivered key internal communications using various mediums including intranet.• Liaised with Executive Team and key members of staff, including senior staff globally.• Prepared written communications, presentations, and reports for the President and Executive Team.• Liaised with media, government bodies and major clients.• Organised complex meetings, lunches… Show more The Chief Executive Officer/Presidents were Ann Sherry AO and Gavin SmithKey Responsibilities:• Wrote and delivered key internal communications using various mediums including intranet.• Liaised with Executive Team and key members of staff, including senior staff globally.• Prepared written communications, presentations, and reports for the President and Executive Team.• Liaised with media, government bodies and major clients.• Organised complex meetings, lunches, dinners, and events.• Managed the Executive Administration Assistant.• Contributed to the monthly internal newsletter.• Contributed to the weekly Executive Team Meeting.• Performed administrative responsibilities required of an EA role.• Booked cruise reservations for a variety of stakeholders and their contacts.• Provided executive assistant support to Carnival Australia’s to the Chairman, Katie Lahey (ex-Chief Executive, Business Council of Australia).• Supported the Executive Team through crisis management.Key Achievements:• Streamlined all responsibilities and implemented new processes that improved the productivity of the position and maximised the role’s usefulness to the President and Executive Team.• Developed the role to facilitate better communication between the Executive Team and other stakeholders.• Organised and managed key events including stepping in at short notice to manage onboard VIP events for the inaugural Queen Mary 2 visits in both Auckland and Sydney in February 2007.• Chosen to lead the Intranet Redevelopment Committee. • Successfully recruited for the position of Executive Team Assistant.Customer Relations Officer (Jan-Apr 2004)Key Responsibilities:• Logged and prepared written responses to customer complaints.Key Achievements:• Instigated several new systems enabling more efficient and effect response to customer complaints.• Assisted with the selection and implementation of a Customer Relations System. Show less

Community based nursing care to people throughout Northern Sydney.Key Responsibilities:• Assisted Accreditation Coordinator with all duties pertinent to the Nursing Service receiving accreditation including complex organisation of relevant documents, research and statistics.Key Achievements:• Accreditation was attained.

ABC Classics and Jazz is Australia’s leading classical and jazz CD label. It is an affiliate of the Australian Broadcasting Corporation.Key Responsibilities:• Oversaw and directed the design, manufacture, marketing, and promotion of CDs.• Wrote or edited and proof-read booklets in a wide variety of classical and jazz music styles for a variety of audience-types. • Assisted with website development.• Assisted with artist management.• Performed label management… Show more ABC Classics and Jazz is Australia’s leading classical and jazz CD label. It is an affiliate of the Australian Broadcasting Corporation.Key Responsibilities:• Oversaw and directed the design, manufacture, marketing, and promotion of CDs.• Wrote or edited and proof-read booklets in a wide variety of classical and jazz music styles for a variety of audience-types. • Assisted with website development.• Assisted with artist management.• Performed label management including ordering and maintenance of stock, organising importation, and marketing and promotion.• Represented ABC Classics and Jazz at a variety of functions and helped to organise functions.Key Achievements:• Contributed to two ARIA award-winning CDs and numerous final nominations.• Improved the ABC Classics label by ensuring a more cohesive ‘look’ and branding, enabling stronger marketing and promotion, therefore maximising sales potential.• Co-created and developed the ‘look’ of the new ABC Jazz label. • Developed ways to perform functions internally that would otherwise have to be outsourced e.g. song text translations.• ‘Trail-blazed’ several creative promotion and marketing ideas using both traditional and innovative techniques.• Developed a substantial mailing list for promotional use.• Initiated and implemented a series of strategies that improved team communication and efficiency.• Contributed to the creation and development of the website and provided content.• Inducted new staff members and subsequently managed those staff. Show less

Sonart Music was Australia’s leading importer and distributor of independent classical, jazz and world music CD and DVD labels.Key Responsibilities:• Label management of over 20 labels, including marketing, promotion and advertising, PR and publicity, stock ordering, maintenance, and importation, sales into major accounts, and customer service including liaising with overseas counterparts.• Design and editorial duties.• Event and office management.Key… Show more Sonart Music was Australia’s leading importer and distributor of independent classical, jazz and world music CD and DVD labels.Key Responsibilities:• Label management of over 20 labels, including marketing, promotion and advertising, PR and publicity, stock ordering, maintenance, and importation, sales into major accounts, and customer service including liaising with overseas counterparts.• Design and editorial duties.• Event and office management.Key Achievements:• Significantly raised public awareness of labels via PR, publicity, marketing, promotion, and advertising.• Greatly improved the standard of promotional and marketing tools as well as publicity materials.• Devised and implemented innovative promotions and marketing campaigns.• Recognised a decrease in avenues for advertising and promotional activities for classical music and created, edited, proofed and wrote for SonartVisions, a monthly new release magazine. (This magazine was so successful that the company recognised as the market leader in the industry subsequently adopted the idea.)• Recognised the need for greater communication between Sonart’s head office and retailers and conceived and developed TuesdaysNewsday, a weekly industry news bulletin.• Contributed to the creation and development of the website, and subsequently provided content.• Entrusted to order product and devised and implemented an amendment to the database that increased the accuracy and speed of this task.• Negotiated on behalf of the company with artists, label counterparts, and retailers. • Chosen to manage the key national classical retail accounts.• Sonart representative at a variety of functions and travelled on behalf of the company both interstate and to the Midem Record Fair in Cannes, France.• Organised functions from CD launches and anniversaries to dinners for visiting artists.• Responsible for the hiring and management of new staff members. Show less