Encora, a global company with offices in 40 countries, partners with fast-growing tech companies around the world who are driving innovation and growth within their industries.

Darwin Research provides advanced market intelligence and in-depth customer insights to health care executives. The strategic focus is on health care delivery systems and the global shift toward value-based care.

* Assisted the President in the day-to-day running of the business, frequently collaborating with his direct reports and their Assistants on scheduling, various recurrent and special projects.* Travel management and heavy calendaring, ensuring that the President also has adequate quiet time.*Managed Board Meeting logistics, including Directors’ air travel, ground transportation and catering. Liaised directly with Board members and their Assistants for any other special needs.* Scheduled Board and Committee Meetings and drafted the agendas. Sent Blackout Letters.* Managed payments of retainers, training, travel and other expenses to Board members.* Scheduled and executed monthly and quarterly internal meetings, workshops, offsites and town halls.* Partly as a result of COVID-19, two of the EVPs chose to retire. That meant the group needed one less EA. As the newest member of the team, I was laid off.

* As the CEO's right hand, help conserve his time and alleviate his workload by working in partnership with the Executive Leadership Team on a daily basis* Actively collaborate with members of the Board of Directors, private equity partners, investors, bankers, consultants, and other internal and external stakeholders* Manage CEO's and CFO's schedules and calendars, anticipate needs, preempt problems, help optimize CEO's time and maximize his productivity* Monitor CEO’s emails, take proactive actions on his behalf as appropriate* Manage heavy domestic and international travel, trouble-shoot and solve unforeseeable travel issues, reconcile expense reports* Draft agendas based on an understanding of the business and run weekly Executive Leadership Team Staff Meetings* Follow up with staff members on action items; manage quarterly offsite meetings, town halls (livestreamed globally)* Help CEO maintain a healthy diet and run personal errands as needed, including event planning

* It was my responsibility to help project and uphold the stellar brand and image of the office of the President & CEO* Worked closely with the Senior Executive Team, administering Chief of Staff oversight on all matters related to the office of the President & CEO, as well as general office operations* Managed CEO’s schedules and calendar, proactively collaborating with the Board of Directors and the Amkor team worldwide* Managed CEO’s extensive domestic and international travel and expense reports* Planned and executed global Quarterly Management Workshops, golf tournaments, holiday parties and other executive and company-wide employee events* Assisted in editing earnings call scripts, town hall/key note presentations, helped set marketing/design standards* Ran personal errands as needed* The long commute (1 hour each way) was the reason I was open to move to a company closer to home.

* Managed the calendars and schedules of two very busy healthcare executives - the Executive Chairman and Vice Chairman of the Board* Managed extensive and frequent travel and expense reporting* Liaised directly with members of the senior executive team and private equity partners, as well as with external business associates and partners* Owned the management of Board of Directors meetings, from preparation to execution and follow-up* Conducted market intelligence and other research as required* Knowing that the company's private equity owners were looking to sell Univita, I agreed to speak with a recruiter about an opportunity with Amkor Technology.

* In-depth understanding of the business and the CEO’s responsibilities, so as to be able to anticipate his needs and be proactive in providing support and assistance* Manage CEO’s complex calendar, make travel arrangements, prepare expense reports, handle confidential information* Lead interface between CEO and investors, surgeons, attorneys, bankers, international suppliers and business associates, etc.* Act as the CEO’s surrogate in communicating with investors, surgeons, etc.* Assist and collaborate with Board members and senior/middle management* Coordinate meetings/conference calls, create presentations* Legal: Work with CEO, CFO, attorneys and investors on capital raises, trademarks, drafting Board resolutions, minutes of meetings and other legal documents* Finance: Collaborate with CFO and Financial Consultant on daily/monthly financials* Office Management: Full autonomy to handle/manage all administrative activities* Special projects as needed or as directed by CEO e.g. plan and execute shareholder meetings and other special events, compile detailed CV data on all shareholders, edit company website content, internet research, write/disseminate press releases* In April 2010, I was asked to also assume the role of Manager, International Sales & Logistics with the following responsibilities:• Manage sales to all customers outside of China (Singapore, Japan, Korea, Thailand, Pakistan).• Provide product and sales training to product managers, Chinese sales force and distributors.• Work with suppliers to place orders, receive product, perform quality checks, manage inventory, ship product and ensure all documents are properly issued and filed• In 2011, the company decided to move all of its U.S. operations to China, closing the U.S. office

 Redesigned customer pricing and programs to simplify administration, both for the customers and our company, while improving profitability.  During first year in a sales position, increased region sales by 16% and the following year, increased again by 26%. This compares to a net sales increase for the entire company of 3%. Promoted to manage a significantly expanded sales region of 21 western and southern states, and to manage/ train/coach 5 sales rep organizations. Also responsible for OEM sales. In 2006, drove a total net sales increase of 31%; profitability more than doubled, exceeding all sales goals. This compares to a 1% net sales increase for the company as a whole.  In 8/06, responsibilities broadened to encompass the company’s entire rep sales force (11). Hands-on planning, organization and attendance at industry trade shows across the country.

 Developed and launched new product initiatives, resulting in over $2 million in incremental sales. Led cross-functional New Product Development Team. Managed cost reduction projects resulting in improved packaging/merchandising design with significant cost savings of several products. Conducted and analyzed market research, including focus groups across the country. Assisted in developing pricing, program, promotional strategies and presentation materials. Performed profitability analysis on all new and existing products.  Executed damage control when problems arose in the field, attended trade shows, developed sales collateral, handled special customer requests.