Anna Louise Email & Phone Number

Kópavogur, Capital Region, Iceland

As a Chapter Lead for Data Engineering at Controlant, I am proud to be part of a team that is committed to making a positive impact on the world. With a passion for promoting diversity, equity, and inclusion, I feel privileged to work for a company whose values align so closely with my own. I look forward to leading and collaborating with a talented group of data professionals as we continue to drive innovation and excellence in our field.

Iceland

I am passionate about helping clients identify and mitigate security risks, and designing and implementing effective security strategies to safeguard their critical assets and data, elevating their overall security postureResponsibilities:- Breach Coaching: Helping clients to understand and manage a security breach.- Incident Response: Identify, contain, remediation planning, recovery, lessons learned.- Digital Forensics: Focus on practicality and cost-effectiveness.- Holistic Security: Security training, physical examination and physical pentesting.- Offensive Security: Vulnerability scanning and penetration testing (ethical hacking).

Reykjavík, Capital Region, Iceland

- Initially hired as a developer, but assigned to a DevOps role. - Introduced OKRs to set and track goals for the company. - Contributed to the company’s culture by participating in creative workshops implemented to shape PLAIO’s values and goals. - Worked closely with customers to understand their needs and ensure they were met in the final solution. - Collaborated with team members to resolve issues and errors. - Improved internal organization and communication by documenting systems/procedures and creating manuals. - Used project management tool ClickUp to establish the onboarding process.

Iceland

Responsibilities: - Design and implement automation systems to improve threat detection speed and accuracy. - Create a cloud-based hash-check system for the Anti-Virus Engine. - Collaborate with Anti-Virus Lab to automate and streamline workflows.Key Contributions: - Architected and led development on a critical system in Cyren's threat automation backend. Highly distributed, automated detection system that improved speed and accuracy of threat detection. - Responsible for introducing “Confirmed clean” response in ThreatLookup services, offering customers greater assurance about the safety of files. - Established KPIs to monitor the health and progress of the system and identify areas for improvement. - Improved workflow for malware analysts and security researches by reducing repetitive and tedious tasks, freeing up time for more meaningful work. - Contributed to architecting and developing a data warehousing project to collect, structure and analyze large amounts of data to increase operational efficiency and enhance automatic threat detection. - Utilized data mining techniques to identify key trends and patterns to improve the backend systems. - Helped create a positive and productive work environment. - Developed a deep understanding of the OKR framework and applied it to track business goals and progress.Skills & Tools:- Operating Systems: Linux, MacOS- Tools/Methods: Ally, Confluence, Emacs, Jira, Salesforce, Agile Software Development, Kanban- Databases: MySQL, Redis, Couchbase, ElasticSearch- Tools/Frameworks: Grafana, Graphite, Kibana, Docker, Git, Gitlab, Logstash, Yara, Kafka, K8S (beginner), OpenAPI, RabbitMQ, Swagger- Programming Languages: Bash, C, Perl, Python, x86 Assembly, Go (beginner)

Vestmannaeyjar, Sudhurland, Iceland

As the Head of Operations, additional responsibilities included: - Building and maintaining relationships with suppliers, partners, and stakeholders to support Munavarslan's objectives - Managing finances, including income negotiationsKey contributions: - Successfully streamlined operations, resulting in a significant increase in revenue - Maintained strong relationships with suppliers, partners, and stakeholders supporting objectives for each party - Successful negotiations for income and representation of Munavarslan and service to be provided - My Lost and Found initiative resulted in successful identification and returns of lost property, earning recognition in local media with the largest item being the return of a car to its owner.

Vestmannaeyjar, Sudhurland, Iceland

As a Customer Service Representative and Operations Lead, additional responsibilities included: - Recruiting and managing a team - Overseeing Munavarslan’s operations during the festival - Making decision impacting representation of Munavarslan - Keeping accurate records of expenses and managing salariesKey contributions: - Introduced pricing options based on the rent duration and size of items, resulting in more transactions and greater customer satisfaction - Streamlined operations to increase efficiency, resulting in smoother work processes and higher customer satisfaction

Vestmannaeyjar, Sudhurland, Iceland

As a Customer Service Representative at the festival “locker” rental and charging station for the music festival Þjóðhátíð, my responsibilities included: - Scaling and streamlining operations for significant growth - Providing on-site customer service and securing personal belongings and charging electronics - Recording accurate customer interactions and transactions - Responding to customer complaints and resolving any issues efficientlyKey contributions: - Implemented a Lost and Found center, reducing the workload of local law enforcement during busy festival days - Established various customer communication channels - Built strong customer relationships through exceptional service - Efficiently managed a fast-paced work environment, resulting in great customer satisfaction

Iceland

I started building websites in 1999, and over the years I have built a wide range of webpages, from simple sites to experimenting with creating social platforms as minimum viable products (MVPs). I have also utilized WordPress to build various websites, both simple and e-commerce, mainly as a hobby and to assist people in need of help building their webpage. Skills & Tools:- Operating Systems: Windows, Linux, MacOS- Tools/Methods: Post-it’s, Trello, Agile Software Development, Kanban- Databases: MySQL- Tools/Frameworks: Cacoo, MockFlow, Moqups, FrontPage, WordPress, Shopify, Squarespace, Wix- Programming Languages: HTML/CSS

Three week course for first year students.

Búðarhálsvirkjun

Hafnarfjörður

Búðarhálsvirkjun

Bachelor Of Science (B.Sc.), Computer Science

Activities and Societies: TvíundMain subjects: Computer Networks, Computer Architecture, Software Requirements and Design. I have also.

Emt Basic, Emergency Medical Technology/Technician, First Grade

Emergency Medical Technician - Basic. Emergency medical care and general Pharmacology. Focus on patient assessment, respiratory.

Psychology

Stúdent, Social Sciences, First Grade