Anna Lujan Email & Phone Number

Erie, Co, Us

Lafayette, Colorado, United States

· Hosted themed events, to showcase the versatility of the space, while increasing product awareness of beer and wine to boost alcohol sales.· Preformed extensive research on similar venues, as well as food vendors, to provide competitive pricing for customers while establishing a network of preferred caterers.· Revamped Espresso Vino’s website post-covid to reflect a “To Be…” theme, that emphasizes our niche on diverse space, and added an inquiry submission feature for contactless outreach.· Managing the coffee shop floor and hyper-delegating tasks in high volume customer situations.· Assisted in managerial duties by training employees, placing weekly orders, and reviewing schedule.

Westminster, Colorado, United States

· Minimized financial liabilities by identifying high risk/delinquent accounts before shipping product and setting necessary credit limits using DNBi.· Reached out to 150+ businesses weekly, using investigatory skills and building customer relationships to improve collection efforts.· Respond to substantial email requests from internal sales representatives and external AP customers within 24 hours.· Daily AR tasks: processing credit card and check payments, creating and processing credit/debit memos, small write off’s, solving discrepancies, EOD reconciliation.· Coordinated with IT to help clarify and resolve systematic issues, predominately troubleshooting ERP and credit card processing interface system.

Boulder, Colorado

· Account receivables, post payments and reconcile accounts, invoice billing and credit memos.· Point Contact: Tracking aged receivables, sending out bi-monthly statements and maintaining collections.· Sustained customer files and accounting documents with organizational accuracy.· Memorized in-depth, technical information about company product and used applicable knowledge to make recommendations to customers.· Packed product to ship nationally through UPS and FedEx and carefully prepared international shipping using proper customs documentation and US AES Portal.· Drafted 3 different inventory concepts, and handcrafted the finalized system when company transitioned from biannual, to cycle counting, inventory. · Updated catalog, price lists and, order forms with new and discontinued products.· Administration tasks requested by CEO and President, scheduled and tracked advertisement media, filed patent and invoice documents, received orders via phone/email.· Managed website alongside outsourced Web Developer.

Boulder, Colorado

• Profit and loss analysis.• Log PO’s, invoice coding and expense reports.• Attain monthly labor and revenue goals.• Responsible for all hiring/firing and scheduling of department.• Weekly Manager on Duty shifts.• Negotiate and network product trades with local businesses.