Anna M. Email & Phone Number

• Management of the reservation department;• Mentoring and training of employees;• Assisting department employees in conducting transactions;• Motivating and monitoring the work of customer service employees;• Stimulating the implementation of the department's sales plan;• Individual work with employees on activities;• participation in staff selection.

St.-Petersburg

• Accompanying the client during the preparation and signing of a real estate transaction;• Providing advice on the process of providing services;• Maintenance of the service for obtaining an electronic digital signature;• Signing the documents necessary for the transaction;• Drawing up and monitoring the collection of a complete package of documents for registering a transaction;• Controlling the timing of the deal;• Maintaining reports in internal systems;• Carefully accompany the client at the stages of preparation and signing of the transaction;• Provide full information support, relieve the client’s objections and stress in the process of providing the service.• Electronic registration of a transaction in Rosreestr;• Collection of documents necessary for registration of the transaction;• Submission of documents for registration;• Control of transaction registration;• Completing all necessary actions and instructions for successful registration of a transaction.

St.-Petersburg

• Built a portfolio of several thousand clients;• Managed calculation of ROI, commercial proposals, heading up the negotiations with clients, review contracts terms, and verify accuracy;• Convert leads to appointments, close for agreements, and conduct high-level needs analyses;• Managed leades in CRM;• Monitored and analyzed market trends and offerings;• Create a new revenue stream and new lead generation route by forging partnerships with the clients.

Jurisprudence, 10

Service And Tourism Specialist