Anna M. Email & Phone Number

Woodstock, Illinois, United States

•Interview, advise, and counsel military personnel, veterans, dependents and survivors about military and VA benefits, retirement plans, TRICARE benefits, survivor benefits, state, and federal benefits; identify and evaluate the problems of clients and provide solutions to material, financial, medical, and social needs within the program guidelines of the Veterans Assistance Commission (VAC).•Responsible for the delivery of services provided by the office; prepare claims due to military service for disability, pensions, insurance, hospitalization, education, employment, and verifying that all material is accounted for to expedite eligibility and adjudication.•Make independent decisions relative to complex issues and claims; prepare and review written appeals; clarify VA claim decisions; review denied claims; prepare and develop new evidence for appeals to be submitted to the VA for decision review; evaluate, analyze, and develop pertinent information for review to the Board of Appeal, and upgrading discharges before the Armed Forces Board of Review.•Develop and maintain liaison with state, federal, and community organizations; secure information relative to services and benefits available from hospital administrations, mental health services, sheriff departments, county and township officials, probation officers, job service representatives; unemployment representatives and other social agencies; represent the department in community activities, explaining department functions and available benefits.•Assist in training new service officers; attend departmental meetings to stay attuned to emergent policy and procedural developments that impact agency operations.•May serve as an itinerant service officer, answering inquiries and preparing claims in assigned counties or offices, organizing material and evidence, supporting documents and personal information about each individual claimant to interpret claimant's eligibility for benefits.

Naval Station Great Lakes, Il

Provide high quality counseling in educating service members and their dependents on Federal/Veterans Affairs military related benefits and programs. Counsel individuals so they understand the Federal benefits and programs for which they are eligible. Utilize a wide range of techniques and communication skills to include motivational counseling. Provide assistance with web applications for benefits and programs. Review and maintain reference materials to support counseling in order to provide the highest quality service to service members and veterans.Professional Experience:• Experience as instructor in a structured environment for 5+ years.• Experience with training administration.• Professional and superior customer services skills, knowledge and expertise to ensure a positive experience.• Able to effectively communicate in writing, speaking, and reading.• Experience and knowledge of veteran benefits and the military environment.• Extensive comprehension of VA benefits to include VA Health Care, Education, Disability Compensation, VA Home Loan Guaranty, VGLI, Dependents and Survivors Benefits, Pension, Vocational Rehabilitation and Employment, Burial and Memorial Benefits, and more.Duties:• Delivering VA Benefits Briefings in the estimated 6 hours allotted time.• Providing optional individual assistance sessions with interested service members, veterans, and their family members.• Providing necessary follow-up to ensure optimal outcomes.• Maintaining fluency on all VA benefits and programs.• Requesting travel authorization prior to any planned travel and compiling and submitting trip reports.• Maintaining a good working partnership with base TAP Managers, VSO's and VSR's.

Naval Station Great Lakes, Il

Provide high quality counseling in educating service members and their dependents on Federal/Veterans Affairs military related benefits and programs. Counsel individuals so they understand the Federal benefits and programs for which they are eligible. Utilize a wide range of techniques and communication skills to include motivational counseling. Provide assistance with web applications for benefits and programs. Review and maintain reference materials to support counseling in order to provide the highest quality service to service members and veterans.Professional Experience:• Experience as instructor in a structured environment for 5+ years. • Experience with training administration.• Professional and superior customer services skills, knowledge and expertise to ensure a positive experience.• Able to effectively communicate in writing, speaking, and reading.• Experience and knowledge of veteran benefits and the military environment.• Extensive comprehension of VA benefits to include VA Health Care, Education, Disability Compensation, VA Home Loan Guaranty, VGLI, Dependents and Survivors Benefits, Pension, Vocational Rehabilitation and Employment, Burial and Memorial Benefits, and more. Duties: • Delivering VA Benefits Briefings I and II in the estimated 6 hours allotted time. • Providing optional individual assistance sessions with interested service members, veterans, and their family members. • Providing necessary follow-up to ensure optimal outcomes. • Maintaining fluency on all VA benefits and programs. • Requesting travel authorization prior to any planned travel and compiling and submitting trip reports. • Maintaining a good working partnership with base TAP Managers, VSO's and VSR's.

Racine, Wi

• Monitor and activate various site-alert notifications and protocols to maintain the safety of employees and assets in a crisis situation worldwide.• Write detailed security incident reports on property damage, theft, unauthorized persons, suspicious activity and other cases.• Conduct routine surveillance, high risk security, patrols, radio communications, risk assessments, and services ensuring the protection of company assets.• Monitor and operate facility computers systems, cctv, fire systems, and remotely control access to company facilities worldwide.• Maintain knowledge of important global events and create weekly global intelligence and risk reports while maintaining flexibility to a changing environment and adapt accordingly.

Strategic Weapons Facility Pacific (Swfpac) Bangor, Wa & Everett, Wa

• Conducted daily security operations on a military installation to include entry access, harbor security boat patrols, military policing duties, and conducted random security measures to ensure the safety of the installation.• Maintained $150 million dollars of highly sensitive security equipment which efforts led to zero loss in a 2 year period.• Ensured safety and security of over 2,500 personnel entering and exiting restricted area daily-efforts led to minimal security threats.• Supervised security personnel in the performance of their duty, training, attendance, and fitness while performing security functions.• Directed logistical training procedures in accordance with regulations and safeguarded nuclear assets vital to national security.• Monitored restricted area by using electronic security systems and dispatching units to appropriate areas to minimize any security threatsTraining• Successfully trained over 150 personnel in job performance and duties- efforts led to successfully passing 4 highly prestigious security inspections• Implemented a strong training plan for junior personnel to use for promotions- resulted in successfully leading 10 personnel to the next highest pay gradeSupervision • Supervised a crew of 25 in daily operations, including evaluation and discipline• Provided strong leadership to 50 personnel- efforts led to ensuring morale of all personnel

Bachelor'S Degree

Associate Of Science - As

Education record

520 Hour Certification Wisconsin Law Enforcement