- Managed and coordinated research activities- Ensured alignment with project objectives and stakeholder expectations- Communicated with subcontractors, governmental agencies, and companies to ensure smooth project execution- Developed comprehensive materials for interviewers and respondents to enhance research effectiveness- Supervised a junior manager to ensure project tasks were executed efficiently- Reviewed research documents to maintain accuracy and quality standards

- Worked on user research projects for clients, including Adobe and Flo, conducting interviews, and surveys to gather user insights- Conducted in-depth analysis of both quantitative and qualitative data to identify meaningful trends and patterns, influencing strategic roadmap decisions- Created detailed research documentation, ensuring clarity and accessibility of insights for cross-functional teams- Visualized data and delivered compelling presentations to communicate research findings to stakeholders- Transformed research findings into actionable recommendations- Conducted competitive analysis and market research to identify emerging opportunities- Collaborated with product and design teams to analyze user feedback and recommend product improvements