Plays a key role in the overall H-E-B Restaurant guest experience by providing positive and memorable service by taking guest orders, preparing drinks, delivering food, and maintaining cleanliness of the dining area and patio.

Provided excellent customer service through personal selling. Managed teams between 5 - 8 people.Ensured Shoppe Team is driving an exceptional guest experience including bringing guests in, engaging in shoppe, and sharing product knowledge to DELIGHT guests as measured through Key Performance Indicators (KPIs). Maintain visual and merchandising standards and ensure store cleanliness. Accountable to overall shoppe performance including but not limited to Sales, Service, Labor Management,… Show more Provided excellent customer service through personal selling. Managed teams between 5 - 8 people.Ensured Shoppe Team is driving an exceptional guest experience including bringing guests in, engaging in shoppe, and sharing product knowledge to DELIGHT guests as measured through Key Performance Indicators (KPIs). Maintain visual and merchandising standards and ensure store cleanliness. Accountable to overall shoppe performance including but not limited to Sales, Service, Labor Management, Cash Handling, Inventory Management, Open and Close Procedures.Conduct and accurately record daily, weekly, and bi‐weekly, and quarterly inventory tasks. Handled daily sales ranging from $3,000 up to $15,000.Complied with Local, State, Federal, and Company Policies Assisted in training, developing, and motivating team members In‐the‐moment coaching of shoppe team, role modeling, and people development.Ensure that all Company policies, procedures, and operational directives are consistently and effectively enforced. Show less

Provided excellent service and customer interaction. Collected payment for customer purchases. Demonstrated suggestive selling techniques. Monitored and managed potential front-end shrink. Made change and kept an accurate till. Answered product related questions for customers. Ensured company food safety and sanitation expectations are achieved by following SOP's