Anna Riggs Email & Phone Number

Austin, TX, US

United States

• Managing a program with 5 RPA projects over 16 weeks, ensuring timely execution of deliverables at each phase in the project lifecycle.
• Supported the project team as a servant leader, developing a strong partnership with clients to gain trust and loyalty. Recipient of Q3.2024 TQA Value Award

Austin, Texas, United States

As Director of Delivery at Papaya Global, I leveraged strategic leadership, advanced communication, and robust project management skills to drive several improvements in processes and change management initiatives. I led a global team of Project Managers and Implementation Managers, utilizing Inspire Planner to ensure projects were delivered on time and.

Austin, Texas Metropolitan Area

As Global Account Manager, I led strategic initiatives to restructure and enhance the Operations team, utilizing project management to significantly improve customer service delivery and operational efficiency across global markets. I delivered a comprehensive Global Account Management function, including job descriptions, RACI charts, playbooks, training.

Austin, Texas, United States

As a Senior Customer Success Manager, I leveraged my leadership, project management, and process improvement skills to coach and mentor the customer success management team. I executed strategic projects aimed at enhancing customer satisfaction, streamlining processes, and improving service delivery. I managed the end-to-end implementation of a global.

Austin, Texas, United States

As a Customer Success Manager, I utilized strategic project management, effective communication, and relationship-building skills to lead multiple customer-focused projects aimed at enhancing satisfaction. I spearheaded a significant customer implementation project, collaborating with implementation managers, leveraging project plans, and improving.

Austin, Texas, United States

As a Payroll Benefits Consultant, I leveraged my expertise as a multi-state benefits and payroll subject matter expert (SME) for three major clients, consistently delivering high-quality services and maintaining successful relationships. By closely collaborating with clients to understand their requirements, I ensured alignment with project scopes and.

Austin, Texas, United States

As a Project Manager, I specialized in directing the development and launch of multiple startup projects for entrepreneurs, emphasizing strategic planning, coordinated execution, and targeted marketing. I meticulously developed comprehensive project plans using Smartsheet and Trello, detailing work packages and schedules to ensure projects were completed.

Pflugerville, Texas, United States

As the Founder & Owner of Anna’s Addicting Salsa, I led a solo entrepreneurial endeavor focused on developing and launching a premium salsa product line. My role encompassed comprehensive project planning, meticulous market research, and strategic marketing initiatives. I developed and executed a detailed business plan, tracked progress, and managed.

Pflugerville, Texas, United States

As a Payroll Manager, I demonstrated strong leadership and project management skills by spearheading initiatives to enhance payroll operations and streamline processes for a large, multi-location workforce. I initiated and managed multiple projects focused on improving business systems and automating processes, significantly enhancing the end-user.

Austin, Texas, United States

Provided payroll support and consultative services to approximately 300 employees. Payroll Consultant for small charter school (approx. 80 employees) ranging from processing payroll to training staff and reconciling bank statements.Initiated a time management automation proposal resulting in a successful timesheet platform within the current business.