· Responsible for identifying trends related to electronic component quality issues by analyzing integrated data such as warranty, sales, survey, and in-house failure data. · Created and delivered presentations to high-level Honda management, including VP’s and plant President. Competent audio video equipment user. · Strictly adhered to high-level secrecy office confidentiality standards. · Responsible for developing and maintaining a large network of business relationships. Functioned as the primary link, or liaison between manufacturing, dealerships (parts and service departments), and sales offices. · Created detailed, communicative, department policy and procedures. Success streamlining office processes to increase efficiency and improve product quality. · Developed and delivered software training material.· Provided traditional office support including filing, word processing, copying, and office organization.