Anna Madrigal Email & Phone Number

Randolph, Ma, Us

Randolph, Ma, Us

Woonsocket, Ri, Us

➥ Execute the reception, fulfillment, documentation, and dispensation of medications in strict adherence to physician orders➥ Display adept proficiency in navigating the automated system, Script Pro, ensuring seamless pharmaceutical operations➥ Conduct meticulous restocking of pharmaceuticals and managed the return process for unused medication vials➥ Ensure meticulous documentation for each prescription, encompassing patient and prescriber details, date, signature, quantity, directions, and the requisite DEA number➥ Provide invaluable support to the Pharmacy Manager in guiding pharmacy technicians, overseeing, and orchestrating the comprehensive functioning of all facets within overall pharmacy operations

Woonsocket, Ri, Us

➥ Directed a team comprising 4 Staff Pharmacists, 1 Intern, and 22 Pharmacy Technicians, providing strategic guidance and motivation to ensure the delivery of exemplary patient care while achieving operational objectives➥ Led staffing responsibilities, encompassing recruiting, hiring, onboarding, training, performance evaluations, and scheduling to cultivate a cohesive and efficient team➥ Skillfully addressed and resolved customer concerns, complaints, and inquiries, exhibiting adept interpersonal skills both in person and over the phone➥ Provided consulting to patients by furnishing precise instructions for the administration of prescription drugs, supplements, and over-the-counter medications➥ Collaborated with physicians and medical staff to scrutinize prescription orders, ensuring accurate medication dosages before dispensing to patients

Woonsocket, Ri, Us

➥ Facilitated collaborative weekly district manager conference calls, playing a pivotal role in steering floaters toward district goals concerning patient adherence, satisfaction, community responsibility, budget, My Patient Care engagement, and other key metrics, thereby propelling district-wide performance➥ Optimized workflow and daily operations at a management level by instituting standardized processes in each store unit➥ Championed the implementation of the district's adherence outreach program, and assuming ownership to ensure success➥ Coordinated the simultaneous filling of all eligible prescriptions using Script Sync, elevating convenience for patients managing multiple prescriptions➥ Advanced cost savings for patients by identifying efficient opportunities through the "Prescriptions Savings Finder" and proactively securing additional refills by reaching out to patient prescribers➥ Conducted impactful "first fill counseling" sessions, leveraging strong communication skills to coach clients on the importance of refilling and adhering to their prescribed medication regimens➥ Promoted and administered immunizations, including flu, MMR, TDap, Shingles, and Pneumonia, aligning with targeted goals to enhance public health

Woonsocket, Ri, Us

➥ Conducted weekly district conference calls and engaged with stores to devise a corporate program strategy focused on achieving flu shot targets ➥ Attained acknowledgment as the top-performing district in the region, surpassing the flu shot given percentage set ➥ Guided stores in developing impactful strategies for advertising and marketing flu shots to patients ➥ Delivered comprehensive training for store staff, covering supply ordering processes, incentive structures, and strategies to attain performance targets

Woonsocket, Ri, Us

➥ Successfully led a diverse team consisting of nurses, pharmacists, pharmacy interns, and pharmacy technicians, steering the vaccination process for both patients and employees within long-term care facilities ➥ Formulated and implemented strategic plans, coordinating, and verifying vaccination clinics to optimize public health outcomes

Woonsocket, Ri, Us

➥ Oversaw a team of 2 Staff Pharmacists, 1 Intern, and 12 Pharmacy Technicians, providing leadership to ensure optimal patient care and operational efficiency➥ Managed daily pharmacy operations, addressing patient safety, regulatory compliance, personnel, inventory, profit and loss, workflow, and customer service. Handled staffing responsibilities, including recruiting, hiring, onboarding, training, performance feedback, and scheduling➥ Played a pivotal role in achieving recognition as the #1 store in the district for schedule optimization in 2018 and the #1 store district-wide for workflow metrics in 2017➥ Provided guidance to patients on the proper use of prescription drugs, supplements, and over-the-counter medications➥ Collaborated with physicians and medical staff to ensure accurate prescription orders and medication dosages before administering to patients

Woonsocket, Ri, Us

Woonsocket, Ri, Us

Norwood, Ma, Us

Us

Boston, Ma, Us

Boston, Ma, Us

Woonsocket, Rhode Island, Us

Doctor Of Pharmacy - Pharmd, Pharmacy

Minor Focus, Behavioral Psychology