I have more than 8 years of experience as an account manager in Ukraine's largest e-commerce marketplace. I started as a Sales manager and now I work as an Account manager of Key customers.I like to communicate with clients, identify their needs and help them solve them. I'm empathic, responsible and attentive to details and obligations to the client. I sell without selling products and additional services over the phone.I analyzed client websites, created comprehensive marketing plans for developing their business (content, Google Ads, SEO optimization, advertising on social networks), and also advised clients on the functionality of the marketplace and personal account.I was the best account manager of the customer business development department in sales for 3 years in a row and the best manager in customer service ratings.