• Obtain patient vital signs and report abnormalities to the nurse or provider. Assist with emergent situations when needed. • Complete various specimen/lab testing/procedures (urine, stool, nasal, throat, wound cultures), splint application, ECG measurements per provider’s orders. • Answer patient assistance calls, assess needs, and offer qualified support.• Chart results and interactions into Docutap EMR system.• Verify insurance, collect copayments, HIPAA consents, and proper identification for patient files according to HIPAA guidelines. • Operate x-ray and imaging equipment.• Educate patients on procedure details, provide instructions, and answer questions to minimize anxiety and improve cooperation.• Review provider’s orders to determine medical imaging needs and operated radiologic equipment to position, capture, and develop diagnostic images while minimizing exposure to radiation.

• Perform and oversee the duties of the Front Desk Receptionist and Patient Care Technician roles. • Orient all Front Desk Receptionist and Patient Care Technician new hires and complete corresponding documentation.• Assist with hiring and firing when needed.• Participate and prepare employee review documents and perform reviews with management.• Organize practical skills training for new and experienced team members. • Assist with scheduling when needed. • Perform office and medical inventory on a weekly basis. • Ensure resource materials are up to date. • Assist with brainstorming and implementation of office morale activities/events.• Perform monthly checks of medical supply expiration dates.• Perform weekly Xray, lab, vital sign, and crash cart audits.• Perform Xray and invasive procedures consent audits.• Enter new PCPs into Experity as needed.• Assist in organizing and staffing marketing events throughout the year.

• Perform nasal swab COVID-19 tests on students and faculty of the University of North Texas.• Use reagent and test kit to obtain results and upload them to the NAVICA app.• Communicate with patients regarding positive results and successive isolation steps following HIPAA guidelines.• Troubleshoot administrative issues regarding account setup and university verification.

• Guide a group of 40 freshman students through virtual activities to become familiar with college life and manage school during the COVID-19 pandemic• Advise students on the social and educational aspects of college life. • Use and operate Canvas page with assignments and announcements

• Lead a group of 15 students for a one-three-day program for first time in college students and their families, totaling approximately 200 students • Attended and participated in all weekly OL training sessions and monthly workshops • Worked with small and large groups of students and parents during Orientation programs • Assisted students in becoming acquainted with the University and surrounding area and understanding the academic requirement• Guide students through the updated expectations and requirements for freshmen and all students regarding the COVID-19 pandemic and fully virtual university life. • Navigate Zoom and be able to troubleshoot issues that students have at the moment.• Help students register for appropriate courses via Zoom.

• One of twelve undergraduate students chosen to participate in Fatty Acid Amide Hydrolase enzyme research in various plant species.• Participated in regular meetings with Biodiscovery Chairman and Ph.D. candidates to discuss aspects of research and experiments.• Developed top-level skills in collaboration, interpersonal communication, and writing as a result of hands-on work and training.• Conducted various research procedures according to appropriate safety guidelines including RT-PCR, gel electrophoresis, blotting, protein purification, gas chromatography and mass spectrophotometry, BCA assays.

• Counted and labeled approximately 500+ prescriptions daily with correct NDC and quantity in a timely fashion.• Stocked, labeled, and inventoried prescription drugs to keep records according to pharmacy regulations and laws.• Assisted patients, providers, and insurance companies about prescriptions and insurance. • Conducted COVID-19 testing and facilitated COVID-19 vaccine rollout during CVS vaccine clinics from January 2021 to August 2021. • Manage pharmacy inventory.

• Lead a group of 15 children aged 3-16 years old for a week-long program through 4 outdoor sports like canoeing, rock climbing, biking, and hiking.• Attended and participated in all training sessions and monthly workshops • Communicate with parents about their children and their progress • Utilize FEMA group management skills and games to organize and maintain the safety of the group.

-Enforced guests' adherence to pool guidelines and rules in a professional manner-Performed rescues in the event of drowning or swimming accidents-Administered first aid and CPR in response to life-threatening situations-Provided swimming and safety instruction to varying class sizes