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Anna Marburger Email & Phone Number

Learning Specialist at The Ken Blanchard Companies
Location: Los Angeles, California, United States 14 work roles 6 schools
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Current company
Role
Learning Specialist
Location
Los Angeles, California, United States
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Who is Anna Marburger? Overview

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Anna Marburger is listed as Learning Specialist at The Ken Blanchard Companies, a company with 11 employees, based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for Anna Marburger.

Anna Marburger previously worked as Learning Experience Designer at Crunchyroll and Graduate Intern at The Ken Blanchard Companies. Anna Marburger holds Master Of Arts - Ma, Learning Design & Technology from San Diego State University.

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The Ken Blanchard Companies

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About Anna Marburger

I make my teams confident in their ability, supported in new responsibilities, and proud of their improved results.Here's why I received over 90% satisfaction ratings from the new hire trainings I performed across three offices and seven financial products, taken from my trainees' anonymous reviews:► "These are the best trainers I've ever had for a job."► "The trainers are doing a fantastic job. This is by far the best training I've had for any job, including two other banking/customer service jobs."► "I feel the trainers genuinely want us to succeed and really pour themselves into the lesson plans."► "These trainers are fantastic! I have worked for 2 other financial institutions and the training I received at both of them was not even CLOSE to the quality of the trainers this week. They were clearly not only very knowledgeable, but dedicated to training us properly. They either knew the answer, knew how to find the answer, or promised to get back to us with every single question. GREAT JOB!!"► "Thank you both so much for being amazing trainers! I was nervous about trying to learn all of this in one week but you both did a fantastic job of divulging a large amount of information in a relatively short time. You showed patience when we experienced technical/other difficulties. Your passion for the job and company actually raised my expectations of working with Aspiration!"

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Anna Marburger's current company

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The Ken Blanchard Companies
The Ken Blanchard Companies
Learning Specialist
Los Angeles, CA, US
Employees
11
AeroLeads page
14 roles

Anna Marburger work experience

A career timeline built from the work history available for this profile.

Learning Experience Designer

Culver City, CA, US

► Designed engaging learning content (e.g. job aids, e-learnings, micro-learning video content, interactive web pages, and promotional materials)► Revitalized learning content for Crunchyroll's manager training and built supplemental materials► Developed processes for training content pipeline, including intake, validation, review, and launch► Managed the.

Jul 2023 - Sep 2023

Graduate Intern

Escondido, CA, US

► Built and facilitated online engagement on online platform by working closely with the “Ask the Expert” and “Office Hours” committee to draft copy appealing to target audiences► Organized and consolidated feedback from the Steering Committee into actionable steps to support online platform launch

Jan 2023 - May 2023

Senior Associate, Compliance Training

New York, NY, US

► Oversaw new hire, annual, and ad hoc company-wide training across two countries, including curriculum planning, content creation, communication planning/execution, help request queue monitoring, and overdue enforcement; resulting consistently in 100% employee completion► Supported change management as a result of regulatory changes, process/policy.

Mar 2022 - Nov 2022

Training Program Specialist

New York, NY, US

► Collaborated with internal and external partners to ensure successful compliance programming.► Provided LMS support and assistance to internal consumers.► Monitored the training program's metrics and generated reports for business partners and company stakeholders.► Developed a working knowledge of regulatory and legislative compliance requirements and.

Oct 2020 - Mar 2022

Special Projects Lead

Cx Actually

► Worked with SMEs to understand and create learning objectives, course curriculum and develop online learning content, resulting in stable knowledge infrastructure for scaling various Los Angeles start-ups► Optimized internal documentation by assisting in developing FAQs and internal resource centers from scratch► Identified and negotiated with vendors.

Jun 2020 - Oct 2020

Senior Learning And Development Specialist

Marina Del Rey, CA, US

► Supported company scaling during major product launches by providing in-person support to outsource offices, training team leads, supporting new L&D members, tracking agent learning across 4 Aspiration locations, and building Aspiration's first skills inventory ► Increased internal knowledge documentation by over 287% and drafted 10% of knowledge.

Oct 2018 - Oct 2019

Senior Customer Service Representative: Learning And Development Coordinator

Marina Del Rey, CA, US

► Built L&D department from scratch by creating revisitable resources across Aspiration headquarters and outsource offices, designing first learning curricula, consistently collecting anonymous feedback after activities, planning/implementing ongoing enrichment activities, and performing classroom training for banking and investment products► Ramped agents.

Jun 2018 - Oct 2018

Customer Engagement Expert

Marina Del Rey, CA, US

► Resolved over 12,000 Aspiration client issues across email, chat, and phones, maintaining top QA scores and a customer satisfaction rating of 90% ► De-escalated customers using education, proactive listening, situation ownership, and thoughtful communication, resulting in only 6 escalations (less than 1% of all tracked escalations)► Saved Aspiration.

Jun 2017 - Jun 2018

Client Services Representative

El Segundo, California, US

► Retained up to 45% of previously dissatisfied clients using problem-solving, conflict resolution, and persuasion skills► Invented name for product, “Touch and Glow,” a shimmering body lotion, chosen out of over 50+ submissions across the company after two rounds of elimination► Balanced quality with productivity by attending to thousands of emails, phone.

Oct 2015 - May 2017

Summer Conference Assistant

Claremont, CA, US

► Coordinated with maintenance, grounds, and catering departments to meet clients’ needs for summer conferences and weddings on campus► Informed clients, the directors of Scripps’ outreach program for high-achieving disadvantaged high school students, on progress with securing spaces and equipment for their three week summer 2015 program, which included 70.

May 2015 - Aug 2015

Event Assistant

Claremont, CA, US

► Promoted 8 weekly lunch lectures in spring 2015 through flyers and e-mails to targeted academic departments ► Introduced speakers for 12 weekly lunch lectures in 2014 and 2015► Contacted hundreds of guests and organized RSVP information for major biannual holiday dinners► Drafted promotional flyers, e-mails to event attendees, and brief introductions for.

Sep 2011 - May 2015

Team Member (Seasonal)

Woodland Hills, California, US

► Supported customers with special allergy and dietary needs by helping identify their safest food options► Completed all assigned preparational, closing. and cultural tasks while attending to customers during each shift► Maintained a safe, organized, and sanitary store► Collaborated with supervisors as a dynamic two-person team

Jun 2012 - Aug 2013

Cashier

Woonsocket, RI, US

► Attended to three times the average expected number of customers during each shift at the busiest CVS store in Ohio► Completed assigned organizational tasks before end of shift► Maintained a clean store and register area

Jun 2012 - Aug 2012
6 education records

Anna Marburger education

Master Of Arts - Ma, Learning Design & Technology

San Diego State University

Instructional Design & Technology

California State University, Fullerton

Educational/Instructional Technology

San Francisco State University

Bachelor'S Degree, American Studies Emphasis Media Studies

Scripps College

Creative Writing

Case Western Reserve University

Education record

Lakewood High School
FAQ

Frequently asked questions about Anna Marburger

Quick answers generated from the profile data available on this page.

What company does Anna Marburger work for?

Anna Marburger works for The Ken Blanchard Companies.

What is Anna Marburger's role at The Ken Blanchard Companies?

Anna Marburger is listed as Learning Specialist at The Ken Blanchard Companies.

Where is Anna Marburger based?

Anna Marburger is based in Los Angeles, California, United States while working with The Ken Blanchard Companies.

What companies has Anna Marburger worked for?

Anna Marburger has worked for The Ken Blanchard Companies, Crunchyroll, Better, Cx Actually, and Aspiration.

How can I contact Anna Marburger?

You can use AeroLeads to view verified contact signals for Anna Marburger at The Ken Blanchard Companies, including work email, phone, and LinkedIn data when available.

What schools did Anna Marburger attend?

Anna Marburger holds Master Of Arts - Ma, Learning Design & Technology from San Diego State University.

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