Anna-Mart Steyn Email and Phone Number

GENERAL AND BUSINESS MANAGEMENTManaging the Retirement Estate being built through phases with new residents monthly moving in over the last 2 and a half years.Daily planning and prioritizing of all management duties, thus ensure that stipulated duties, responsibilities, relevant legislation, organizational procedures and codes of practice are adhere to.Manage and monitor the complaints procedure, ensuring that procedure is followed and adhered to.Managing residents of 515 units with diverse cultures, ages, backgrounds, financial stabilities and religions.Contract management and managing SLA with all major contractors – Kitchen, Frail Care facility, Security, Cleaning and Gardening services.FINANCIAL MANAGEMENT Manage systems to ensure the efficient and accurate monitoring and safekeeping of expenses and income as well as the effective management of the financial procedures.Managing and maintaining the insurance policy of the Estate.Assist the Financial Committee and in compiling a monthly and annual budget.LOGISTICS, PROPERTY, SERVICES AND FACILITIES MANAGEMENT Managing and evaluation of key service providers – Frail Care facility, Kitchen, Security, Cleaning and Gardening services.Manage and monitor asset registers for all key service providers.Establishing a repair and renewals program for the Estate, communal areas and ground maintenance.Working with all the Developers contractors in maintaining the newly built facilities.LEGISLATIVE, HEALTH AND SAFETY COMPLIANCE Ensuring that the Estate and all service providers adhere to safety requirements. Ensure the implementation of COVID-19 regulations in the Estate.RISK MANAGEMENTIdentifying and manage any potential risks for the EstateHUMAN RESOURCES MANAGMENTManagement of staff appointed for CSi Property Management at Celebration Retirement EstateSERVICE AND QUALITY MANAGEMENT Service Quality Management to ensure all standards are met and in accordance with company policies.

GENERAL AND BUSINESS MANAGENTCarry out key performance area of managing, implementing and maintaining of systems and procedures while ensuring the highest level of care and services are delivered in accordance with the company mission, vision, policies and objectives.Successful manage diverse building and maintenance projects including budgeting, sourcing of suppliers, cost negotiations and cost control.FINANCIAL MANAGEMENTManage a broad range of responsibilities, including, budgets, income projections, spreadsheets and report creation, costing of projects, investigating and managing high cost expenditures, asset management.Liaising with auditors for completion of yearly financial statements.Contribute to the analysis of the company's financial function to estimate and plan for future costs and revenues.Form strategic alliances with new and existing service providers, including re-negotiation of service agreements and rates to initiate cost savings as well as retain commitment to the company.LOGISTICS AND PROPERTY, SERVICES AND FACILITIES MANAGEMENTInvestigation of major repairs and maintenance projects.Project management of establishment of new unitContract management - source finance options, create and present project proposal to Board for approval, source and negotiate favorable rates from various contractors, including building, maintenance and service providers.RISK MANAGEMENTIdentify any potential security deviations or newly identified requirement and convey to the Board.LEGISLATIVE AND HEALTH AND SAFETY COMPLIANCEKeeping abreast of industry and legislative changes relevant to the industry and business operations as well as ensuring all registrations and structures are compliant with new legislation.MARKETING AND SALES MANGEMENTMarketing and sales management of the unit in the Estate

KEY ACHIEVEMENTSEntrusted with the compilation of the Annual Budget for learning areas.Secretary of Social Services Committee of the School Governing Board, including bursary allocations and evaluations and planning of meetings.Appointed South African Teachers Trade Union Representative .Treasurer of Social Committee.Head of Pre-Primary Girls Hostel including all management, budgeting & child care; Relief Manager on rotation roster.Development and creative presentation of training and ensuring an environment that is conducive to learning productively within a school for hearing impaired learners.Duties and responsibilities included but not limited to:- Development and creative presentation of individualized lessons aligned with the curriculum- Teaching Economics & Business Science, Entrepreneurship and Computer Literacy - MS Office