Lead the Accounts Receivable collection relationships team.Build and mentor a collaborative team mindset.Streamline processes that result in a faster more efficient operation resulting in superior service to delight our clients.Grow our file placement metrics through client relationship building, and on time problem solving.Continuous process improvement by reducing labor costs by 20%.Onboard new clients and new properties. This includes any necessary client process training.Manage file inventory and statistical reporting.Develop personalized support between Client Service Reps and clients.Conduct timely business financial reviews with property management partners.Developed a pivotal project converting client payments from a paper check system to a digital ACH process, increasing the speed of payment presenting less opportunity for fraud and lost payments.Regularly audit operational practices to be compliant with appropriate laws and guidelines.Develop user expertise with CRM & ERP softwares.

Business regeneration: Restored the languishing Lakeland Bakery brand to its former reputation of excellence. Increased top line revenues by over 50% in year one. Developed a strategic plan focused on revenue growth and increased profitability looking to the future. Entered new growing markets in order to grow our brand recognition and bottom line. P&L ownership.Operations Management: Boosted revenue and performance by coordinating daily production processes, employee engagement and financial objectives .Manage the business to an operating budget.Maintain compliance with food safety standards as mandated.Developed a collaborative culture between employee teams. Cross-trained employees within teams creating flexibility.Entrepreneurship: Identify and target viable opportunities for growth and innovation in order to develop new products and channels.Develop innovative new products with partner clients.

Recruited to create strategic direction and structure to the operational activities of this avionics and aerospace organization to champion growth and maximize profitability. Provided leadership for the Information Technology , Engineering, Purchasing, Customer Service, Shipping & Receiving, Quality, Inspection, Manufacturing Services and Assembly teams . Evaluate processes by flow mapping, barcode inventory management and creation of work instructions in order to maintain the industry ISO quality certifications required. Set goals, manage work metrics, and evaluate results to ensure that corporate objectives and lean operating requirements were compliant with the goals and mission of the organization.Set goals and metrics that promoted departmental collaboration that were bonus driven.Mentored interested employees in leadership opportunities.P&L responsibility.

Built a dynamic, efficient and cohesive departmental team of 18 credit analysts and deduction specialists that consistently met or exceeded Accounts Receivables (AR) goals• Member of planning and implementation teams for Varta and Remington M&A integrations and member of the execution team for United Industries consumer goods integration. Accounts receivable credit and collection responsibility grew to >$1B • Reduced aged AR, >90 days, from >$5M to $600K in first six months.• Reduced charge back deductions initially from >$22M to a record low of $2.5M and after Remington acquisition from $32.5M to $8.7M. Regularly met or exceeded goals• Reduced DSO from an average of 64 days to an average of 49 days• Managed trade AR bankruptcies, bad debt and long-term receivables, worked with legal as needed• Team member who worked on inside and outside audit practices to become and remain Sarbanes compliant• Identified, planned, tested and implemented SAP and AR daily operating efficiency improvements• Researched and implemented credit card processing software to promote and grow cash sales business with the goal of reducing aged AR• Regularly updated Credit & Collections Policies and Procedures• Participating member of 3 national professional credit associations

Managed Accounts Receivable collections, credit approvals and bank reconciliation Designed system, wrote the manual and lead implementation of on-line production in plant reporting systemEvaluated production jobs material, labor and overhead cost data, identified inefficiencies, put together solutions teams and implemented necessary changesGenerated and analyzed Cost of Goods Sold monthly spreadsheets to reduce production variances and report to sales, engineering and production the results