Worked on the Google UX Design Professional Certificate

Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times, routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members, assisted managers with quickly resolving service- and food-related issues, and governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.

Answered product questions with up-to-date knowledge of sales and store promotions, promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance, addressed customer concerns, and helped customers complete purchases, locate items and join reward programs.