Anna María Feoli Email & Phone Number

Costa Rica

Costa Rica

Costa Rica

•Lead the accurate and timely delivery of Moody’s LATAM Local Business’ invoices while maintaining compliance with revenue SOX control requirements.•Partner with internal customers, such as the Commercial and Finance Organization, to deliver correct invoicing services to external customers.•Thorough understanding of rating products, fee schedules, and the applications used in the invoicing process.•Process of bespoke requests, including complex fee arrangements, high-profile issuers, and pricing exceptions (discounts).•Ensure that key and compensating control functions are executed accurately and in a timely manner to maintain data integrity.•Contribut to the achievement of the team's goals and regularly communicate progress and updates.•Participate in and coordinate activities regionally to support ad hoc projects.

Costa Rica

•Management of the complete collections cycle for complex portfolios, with receivables exceeding $50 million in Moody's Analytics' product and services sales. Clients included multinational corporations, state and local government entities, and multinational banks across the United States, Canada, and Latin America.•Analysis and reconciation of complex Accounts Receivable (AR)-related requests, discrepancies, and scenarios in collaboration with clients and various global internal departments. This ensured the prompt and accurate processing of payments.•Oversaw of bad debt management, credit balance refunds, and handled tax withholdings for the Latin America portfolios.•Subject Matter Expert (SME) for multiple critical processes and provided training and support to colleagues and new team members across offices in Costa Rica, New York, and India.•Participation in global projects aimed at enhancing Collections department processes, contributing to the continuous improvement and optimization of operations.

Costa Rica

Escazú, San Jose, Costa Rica

•Management of the local business receivables, serving a diverse client base that included local and multinational retail and wholesale corporations.•Management of rebates stemming from commercial activities, ensuring accurate and timely processing.•Management of the end-to-end logistics coordination for product returns. Additionally, responsible for the timely creation of credit notes to facilitate the refund process.•Additional responsibilities related to the local office management.

Escazú, San Jose, Costa Rica

Licentiate’S Degree In Business Administration With An Emphasis In Financial Management

Bachelor'S Degree, Business Administration And Management