Anna Mattson Email & Phone Number

Berwyn, Il, Us

* CMR database management * Cultivate in-house marketing collateral* Handle group billing and banquet check review* Provide general administrative support to a team of 10

Chicago, Illinois, United States

* Provide general office support to team of (9) professional staff members by entering time reports, preparing & binding financial statements, preparing client bills, and ordering office supplies* Manage client correspondence through creating/mailing monthly newsletters, updating electronic media (website, blog, LinkedIn and other social media), and firm database maintenance* Provide year-end and tax season support for nearly 600 clients* Manage phone systems & serve as switchboard operator

Rosemont, Il

* Increased revenue by assisting with leads, preparing collateral for hotel tours, creating contracts for future events, and suggesting upsells when assisting with event planning* Provided administrative support to Senior Director of Events, Event Sales Manager, and Event Planning Managers* Detailed and planned all internal hotel meeting requests* Managed Kosher order program, purchase orders, and outside vendor requests* Served as point person for internal meetings and events* Created monthly expense reports for Events management team* Served as liaison between client and hotel staff before, during, and after programs* Reviewed final invoices before submitting for client review/approval* Coordinated amenities, reservation inquiries, and donation requests

Lombard, Il

* Supervised daily store operations, including delegation of responsibilities amongst 2 – 5 staff members as well as handling of customer inquiries* Opened and balanced registers and cash safe at beginning and end of each shift* Encouraged upsells with each transaction* Maintained open flexibility to cover extra shifts as needed* Trained new staff members and ensured that policies, procedures, and standards were being upheld

Greater Chicago Area

* Worked with clients to plan and customize private events in restaurant and lounge space, generating over $64,000 in revenue in 2011 and over $130,000 in revenue in 2012* Completed weekly payroll tasks including time edits, schedule input, tip entry, and payroll processing for 80 employees* Provided administrative support to team of 6 food and beverage managers* Responsible for placing and tracking orders for office supplies, employee uniforms, as well as dry goods and snacks for coffee shop* Implemented office organization and filing system

* Supported sales and marketing efforts by maintaining social media accounts including Facebook and Twitter, preparing collateral for trade shows, maintaining client database used to invite and promote client events as well as send follow up e-mails thanking them for their attendance* Provided administrative support to team of 4 sales managers, including Director of Sales* Chaired Going Green Committee

* Provided administrative support to CEO/President, Human Resources Manager, Sales and Catering department* Created catering contracts* Maintained and served as main contact for Catering/Meat department’s Holiday Hotline* Assisted as needed in other departments, including Client Services, Accounting, and Marketing

* Assisted Director of Catering along with Food and Beverage Manager with day to day operations, including client follow-up, BEO creation, assistance with event planning, and various administrative duties* Supervised food and beverage outlets, including room service, lounge, banquet/catering functions, and restaurant* Acted as interim Director of Catering