Anna Mattsson Email and Phone Number
I have previously worked in customer service for about 5 years but has since September of 2022 been with Mondelez and stepped into the world of Recruitment. I have gained a lot of expertise in not just recruitment but in Document managment, immigration, legal compliances for 5 countries (UK, Sweden, Norway, Denmark & Finland) and had a big door open up to HR in general. I speak 2 languages fluently, Swedish & English. I understand written and spoken Danish & Norwegian but can't speak it myself. German I studied in school and still able to understand written and spoken but not the greatest at speaking it. I have previously been rewarded for best customer service agent when I worked at ASOS.com due to outstanding feedback from Customers and collegues.
Mondelēz International
View- Website:
- mondelezinternational.com
- Employees:
- 45909
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Global Ta Excellence LeadMondelēz InternationalNuneaton, Gb -
Talent Acquisition Coordinator SpecialistMondelēz International Oct 2023 - PresentBirmingham, England, United Kingdom- Assisting with PY01 and monthly audits to ensure processes are followed. - Workday Key user- Employee center/Service now Key user- Workday Super user- Assisting with project work - Assisting with CI processes - BAU work as TA coordinator within Northern Europe team. -
Talent Acquisition Coordinator Northern EuropeMondelēz International Sep 2022 - Oct 2023Birmingham, England, United Kingdom-External & internal recruitment case management for UK, Sweden,Denmark, Norway & Finland. -Preparing compensation proposals using internal pay calculators taking into consideration of peer comparisons ensuring this gender balance and equality.-Requesting, reviewing and carrying out right to work checks for all new starters within UK and for all 4 Nordic countries to ensure legal compliance. - Raising First advantage reports, BUPA questionnaires and company car scheme forms when… Show more -External & internal recruitment case management for UK, Sweden,Denmark, Norway & Finland. -Preparing compensation proposals using internal pay calculators taking into consideration of peer comparisons ensuring this gender balance and equality.-Requesting, reviewing and carrying out right to work checks for all new starters within UK and for all 4 Nordic countries to ensure legal compliance. - Raising First advantage reports, BUPA questionnaires and company car scheme forms when required.-Workday TA Super User; Able to support team members across MEU with correction and rescind of certain areas within Workday. - Responsible Coordinator for Northern Europe to ensure all Early careers hires are hired correctly. - Onboarding new candidates and ensuring that they feel prepared and welcomed for their first day. Show less -
Swedish CommunicatorSykes May 2022 - Sep 2022United KingdomWorking for the Ascencia account. Answering inbound calls from diabetic patients and also healthcare professionals about Ascensicas BGM meters. Troubleshooting, placing orders but also giving help/tips for both patients and healthcare professionals on how to utilizie our products better. -
Swedish Subject Matter ExpertAsos.Com Nov 2019 - May 2021Watford, England, United KingdomWorking on many different platforms, from email and telephone to social media. On – hand to offer care to all ASOS customers from around the globe. Strong understanding of various internal systems, available resources including calling the customer or a courier if beneficial. Awareness of brand experience. Understanding and utilizing CSAT. Translating documents for other departments and also dealing with escalations for the Swedish market. -
Language Customer Care AdvisorAsos.Com Apr 2019 - Nov 2019Watford, United KingdomWorking on the email channel due to the small market of Sweden. On-hand to offer care to Swedish ASOS customers. Strong understanding of various internal systems, available resources including calling the customer if needed. Awareness of brand experience. Understanding and utilizing CSAT -
Swedish Product Support SpecialistMedtronic Uk & Ireland Oct 2018 - Feb 2019Watford, United KingdomAnswering inbound calls from diabetic patients that use Medtronic's equipment for diabetes type 1.Troubleshooting together with the patient over the phone and give them support but also supporting them in how they can better utilize their devices. -
Head EngineerSvenska Bio Sep 2015 - Sep 2018Norrtälje,SwedenHead engineer of an cinema where i was in charge of making sure we got the movies on time, training new employees, handling orders and making sure we had items in stock.Handling employee schedules and managing the team for the last 2 years.
Anna Mattsson Skills
Anna Mattsson Education Details
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Rådmansö SkolaBasic Education
Frequently Asked Questions about Anna Mattsson
What company does Anna Mattsson work for?
Anna Mattsson works for Mondelēz International
What is Anna Mattsson's role at the current company?
Anna Mattsson's current role is Global TA Excellence Lead.
What schools did Anna Mattsson attend?
Anna Mattsson attended Rådmansö Skola.
What skills is Anna Mattsson known for?
Anna Mattsson has skills like Service Delivery Management, Customer Experience, Social Media, Social Studies, Rosetta Bridge, Microsoft Powerpoint, Customer Satisfaction, English, Store Management, Strategic Planning, Sales Management, Microsoft Office.
Who are Anna Mattsson's colleagues?
Anna Mattsson's colleagues are Edgar Flores, Gilson Manoel Pereira, Ngoc Kim, Jose Perez, Wellington Santos ., Ranjit Das, Matthew Jordan.
Not the Anna Mattsson you were looking for?
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Anna Mattsson
Zurich, Switzerland -
Anna Mattsson
Greater Stockholm Metropolitan Area2hotmail.com, ikanobostad.se -
Anna Mattsson
Project Manager At The Swedish Board Of Health And Welfare (Socialstyrelsen)Greater Stockholm Metropolitan Area2gmail.com, socialstyrelsen.se -
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