Managed marketing for Technology Solutions division. This new division acted as a technology liaison for Health Insurance Brokers and their various IT Projects. These IT Projects ranged from creating databases, collecting data / data analysis, to web design.Created Software demo used to market and sell online benefit software Implemented new clients onto the online benefit software from start-up to productionPerformed data extractions and troubleshooting for the carrier health insurance clients

Designed websites utilizing QuickFarm’s HTML editor, HTML Programming, FrontPage, Dreamweaver and PhotoshopManaged web design issues, troubleshooting, and DNS for over 500 websitesProvided Customer Support by troubleshooting hardware, software, and HTML code issuesTrained clients on general HTML issues / PC issues. Facilitate QuickFarm’s Training Classes

Performed data extractions for the health insurance carrier clientsReconciled data discrepancies by performing root cause data analysis utilizing SQL queriesActed as liaison between the health insurance provider, individual clients, and software engineering

Provided hardware and software support for over 1400 associates and 1000 PCsAssisted network administrator with server setup, troubleshooting, and plant shutdown recovery. Updated servers from Windows 2000 to 2003Software and Vendor Evaluation and Selection; Procurement of all IT equipmentManaged software licensing, hardware leasing, and asset management and trackingProject leader in corporate data, internet / print / file server, and Windows 2000 migrationsUtilized Remedy Client software to manage and track help-desk tickets and document resolutions; also used to report resolution time trackingDeveloped web-based training modules and plant informational kiosksWeb administration and development for corporate intranet