Anna Mcintosh Email & Phone Number

Chattanooga, Tennessee, United States

As a server for this vegan establishment, I am to ensure that any intolerances, allergies, and preferences are met and applied to what the guest has ordered. I ensure that the food, drinks, and deserts are taken care of within the food safety protocols and taken to the guests in a timely fashion. I greet guests when they walk through the door with a smile and seat them. I handle go-to and online orders and make sure they are complete with everything that the guests have requested, such as the correct order, utensils, and any add-ons they may have added, such as desserts or drinks. Measure the accuracy of orders taken and delivered. Ensure clear and effective communication with both customers and kitchen staff. Measure how quickly and effectively problems (e.g., order mistakes) are resolved. Ensure accuracy in processing payments and giving change.

Norris, Tennessee, United States

As a server, I also worked as the host, food runner, and, at times, dishwasher. I learned many roles within this establishment and was able to jump in and help when necessary. Being a team player and lending a helping hand whenever I could. We had weekly specials, so staying up-to-date with what was on the menu along with the permanent menu was very important. Making sure no guest was allergic to any of the ingredients was crucial. I ensured that drinks, food, and desserts made it to the table in a timely and safe manner. I took the necessary food safety precautions when it came to handling people's food and drinks. Receive feedback on the clarity of communication with customers. Measure the speed and accuracy of processing digital payments. Assess the ability to handle multiple tables simultaneously.

Chattanooga, Tennessee, United States

As a host, I was the first person that the guests saw when they walked in, so I made sure to greet them with a smile and welcome them. I was in charge of approximating wait times and providing concise communication to the guests about their tables. I did my best to accommodate their requests when it came to outdoor and indoor seating. Track the accuracy of reservations in terms of time, party size, and special requests. Monitor and manage guest wait times for seating. Measure the time it takes to clear and set a table for the next guests. Assess the effectiveness of communication with guests regarding wait times and table availability. Assess how well the hostess communicates with the kitchen regarding table availability.

Bachelor'S Degree, Psychology

High School Diploma