Responsible for creating, implementing, analyzing and reporting operational financial performance which allows for a daily understanding of each facility, division and department.

•Analyzed and developed company-wide departmental processes and procedures;•Directed the accounting team, financial statement preparation, journal entries, treasury & cash management, employment & sales tax preparation, monthly closing, KPI reporting, ISO internal audit, and variance analysis;•Developed and directed the IT department; •Created teams to set and achieve departmental finance/operational goals and drive constant improvement; •Established audit procedures to insure transaction integrity;•Led the transition team during acquisition;•Directly managed the customer support center;•Directly managed Materials and Logistics;•Worked closely with the R&D and engineering team to bring several new products to market;•Reported directly to the president of the company.•Successfully managed conversion to fully integrated ERP system – including written process documentation •Developed staff training for: General Ledger, Financial Reporting (FRX), Fixed Assets, Accounts Receivable/Payable, Purchasing, Inventory, Shipping and Receiving, Returns Management, Service Management, Contract Management, Manufacturing, Job Costing, Payroll and Human Resources. •Member of the management team that brought the company to ISO 9001 and 13485 standards through GMP; developing SOP’s and work instructions.•Co-chaired committee that re-engineered service department and customer support center processes and financial analysis. The service department went from a position of loss to profitability within one year. Customer satisfaction increased dramatically as well.

Responsible for customer relationship building, documentation processing and compliance, marketing strategies, event planning and general office operations.

•Developed and maintained the office process and accounting system and staffing for this agency at start-up; •Worked closely with field service team to maintain customer satisfaction in our territory; •Ensured compliance with Xerox® policies, documentation and reporting;

Responsible for 30 staff and 3 independently-owned locations. Accomplishments have included:Directed the accounting department and daily store operations; Accounting and HR responsibilities for payroll, commissions, payroll tax &sales tax reporting; financial statements, general ledger; Reported performance to major product line vendors;Coordinated advertising and classroom activities;Supported accounting software sales & support staff;Researched franchising and developed relationship with MicroAge®.