Anna Moore Email & Phone Number

United Kingdom

London Area, United Kingdom

London Area, United Kingdom

United Kingdom

St David's, Near Chester

• Manage and grow the accommodation, meeting & event and group business for the hotel by driving relationships with local accounts and identifying new opportunities for all segments
• Working with the central revenue team to agree on rate structure and ensure the hotel was positioned correctly against it’s competitors in order to meet the objectives of the hotel
• Work closely with the national team to optimize revenue opportunities for the hotel through RFP’s, adhoc group business and project work
• Regular contact with the national team to ensure they were aligned and current with the hotels needs
• Work closely with the GM and the M&E Manager to decide on tactical activity to drive market share during low periods
• Held strong internal relationships with the hotel team to ensure that we delivered on an account’s and their travelers expectations

Sydney, Australia

• Manage a portfolio of key Corporate clients, including Bupa, Volkswagen and Schneider Electric, to maximise IHG market share through both their FIT and MICE programmes.
• Secured strong relationships with the procurement teams and key travel bookers within the accounts to ensure IHG always front of mind.
• Work closely with the hotels in this region to advise rate strategy specific to each account and collaboratively support it’s roll out.
• Manage the RFP negotiation process for these accounts, whether this be for new hotel placements or new placements based on the opportunities identified.
• Drive Meetings & Event (MICE) opportunities within account portfolio by identifying key MICE bookers. Work with hotels to host famils, lunches and dinners to strengthen relationships and showcase hotels for future.
• Coordinate internal MICE campaign, bringing both hotel and corporate sales teams together to target key accounts for the purpose of mapping future events, identifying immediate opportunities and expand MICE database.

Sydney, Australia

• Responsible for a portfolio of leisure accounts including inbound tour operators (ITO's), directly contracted international and domestic accounts and tour series operators.
• Negotiated and implemented preferred agreements with key accounts, identifying growth hotels and putting activities in place to drive agreements.
• Managed largest wholesale account (based on revenue) for IHG in this region.
• Negotiated and managed the placement of IHG hotels into customers’ wholesale programmes, including systems, brochures and campaigns.
• Coordinated the annual contracting process for all IHG hotels in Australia, NZ & Fiji. Responsible for supporting and advising all IHG hotels in this region with rate strategy, market intelligence, competitor.
• Leveraged strong relationship with key series operators to achieve the inclusion of IHG hotels into tour series programmes.

Sydney, Australia

Bsc Biological Science

A-Level, French, Biology, Chemistry