Anna Muniz Email & Phone Number

Huntersville, Nc, Us

In

Transitioned through several positions at RRD due to my dedication, strong communication skills and ability to build strong relationships with members on all levels of the RRD GO Creative team. I began as a contract Project Manager on RRD’s Lowe’s engagement and most recently transitioned into a Creative Operations and Sr. Implementations Manager. - Lead discovery and implementation process of RRD GO Creative services with new client engagements, expansion of current client engagements, as well as internal process or technology implementations for GO Creative teams.- Participate and/or lead creative operations and process consultation meetings with new and potential clients, as well as internal teams, performing current state assessments, identifying gaps and areas of improvement, and providing process, technology and/or staff recommendations to create scalable, consistent and efficient outputs.- Develop and maintain workflows and process charts, training documentation and user guides (including any applicable work management tools or systems) for both client- and internal-facing engagements.- Establish reporting metrics (i.e. KPIs, SLAs, utilization, etc.) for client implementations.- Managed User Acceptance Testing (UAT) for internal RRD technology implementations and system enhancements.- Contribute and present on specific operational or implementation topics during monthly and/or quarterly client business review meetings.- Assist Lead Implementation Manager in hiring, onboarding and training of new implementation team members.- Lead and direct training sessions for both internal and external stakeholders for client implementations.

In

- Owned and managed client accounts with the Atlanta Creative Studio including Petco, CallRail, Viva Tequila Seltzer. - Led relevant meetings with client, vendors, printers, internal cross-functional teams and led production and project management status calls.- Led and managed complex and seasonal projects, including weekly meetings, providing metrics and reports to ensure successful program execution and process improvements. - Oversaw all aspects of assigned projects to ensure all designs and deliverables met brand quality and consistency and projects were executed within scope, requested timelines and budget.- Monitored and maintained project timelines, billing and communications through TimeFox, TimeData and Google Suite applications.

Chicago, Illinois, Us

- Served as the primary Creative Services point of contact and lead for the contracting project management staff at Lowe’s Private Brands. - Ensured successful execution of packaging artwork projects, worked with cross-functional teams at all levels to bring forward initiatives, identify and implement process improvements. - Served as the Workfront SME, lead and support for all Lowe’s and RRD teams. - Interviewed, onboarded, trained and mentored project managers and junior staff. - Strategized, developed, implemented and maintained improved processes, trained and created user guides for project management and both RRD and Lowe’s cross-functional teams. - Regularly reviewed processes and data systems to identify risks, inefficiencies, gaps and find creative, effective, efficient solutions and improvements.

Chicago, Illinois, Us

- Drove and managed packaging artwork projects for Lowe’s Private Brands; averaged 90-150 SKUs per month with an average 3-5 week timeline; peak seasons average 150-225 SKUs with 6-8 week timeline. - Led relevant meetings with client, vendors, printers, cross-functional teams and lead production and project management status calls. - Led and managed complex and seasonal projects, assist in vendor presentations and communications and provide metrics and reports to ensure successful program execution. - Oversaw all aspects of assigned projects to ensure all packaging artwork met brand quality and consistency and projects were executed within scope, requested timelines and budget.- Monitored and maintained project timelines, SKU artwork proof review and approval process with project stakeholders through Workfront and Workfront Proof platforms.

Charlotte, Nc, Us

Managed and executed post-sales projects for enterprise, mobile parking, digital permit, back office/operations or digital citation enforcement platforms for large, government-based and private operator clients. Responsible for managing 15-20 enterprise, product-based and/or internal projects concurrently while maintaining high quality and customer satisfaction standards. - Managed and worked with all stakeholders and cross-functional teams (including external clients and internal teams such as sales, customer service, engineering and product development) throughout the full project lifecycle. - Developed and maintained project plans including goals, strategy, staffing, and identification of risks, budget, resource requirements, analysis of development alternatives and communications with stakeholders and cross-functional departments. - Established creative, automated and scalable solutions and best practices to continuously solve and improve client and department challenges and project workflow/cycle efficiency. - Educated lines of business on project issues, technology challenges, and new avenues to leverage products offered.

New York, Ny, Us

Managed and coordinated project deadlines, production and manufacturing, distribution, budgeting and post-production reconciliation for special edition magazines and trade publications under Time Inc. Books and Oxmoor House imprints, including Life, Entertainment Weekly, Cooking Light, and Popular Science. Averaged 10-13 trade titles per year and 60-65 bookazine titles per year, 3-5 closes per month. - Monitored workflow for multiple projects simultaneously, circulated project changes and managed material approval process, as well as day-to-day communications, schedules, timelines and quality checks for all projects (from proposal to launch). - Issued purchase orders, confirmed productions specifications, processed and reconciled quotes and invoices. Also worked with finance on budgeting, forecasting and actual product cost analysis. - Provided technical guidance with regard to print specifications, stock, laminations, etc. - Reviewed and approved pre-press cover proofs, fold and galleys and advanced copies of special edition magazines and trade books. - Assisted in the implementation of, served as a power user/lead and created the initial User Manual for a title management tool, Firebrand, for all trade titles, as well as a proprietary system, Ad Portal, for all special edition magazine titles.

Seattle, Wa, Us

- Owned and managed the end-to-end book creation process for six (6) publishing imprints including non-fiction (memoir, business, cook books), literary fiction, science fiction/fantasy, young adult and women’s fiction categories. Averaged 20-25 products per month.- Responsible for up to 9 persons (3-5 internal employees and 2-4 external vendors per project).Reviewed and assessed services needed, selected and scheduled best vendors, negotiated costs and fees, trained new vendors, created and managed production schedules, managed budget, maintained and enforced quality control, and interfaced daily with editors, marketing, publicity, operations, vendors and management. - Scheduled, trafficked, supervised, and reported on all phases of book production from content receipt to onsite availability to ensure timeliness, deadline were met and high quality was maintained.- Served as the point of contact for stakeholders; establishing priorities, identifying and communicating risks.Reviewed and approved pre-press and e-book deliverables from vendors.- Managed uploading, troubleshooting, and processing of content, metadata, and book files through internal systems.- Created, implemented and managed standard operating procedures for the publishing production team. - Worked on titles with celebrity authors including James Franco (Actors Anonymous - 2015 Grammy nominated audiobook), Penny Marshall (My Mother Was Nuts), Deepak Chopra (Brotherhood), among others. Interactions included communications and file routing for manuscript and cover review and feedback. - Additionally, reported and trafficked special requests including securing photography licensing and managing project expectations and deadlines via the assigned editor.

Seattle, Wa, Us

- Support Senior Vice President and direct reports.- Schedule and coordinate heavy domestic and international travel itineraries including flights, hotels, transportation, and other necessary logistics.- Manage day to day calendar for SVP; scheduling appointments and meetings with internal and external parties.- Serve as first point of contact for all administrative and operational policy and procedural inquiries.- Coordinate and manage office relocations and seating arrangements.- Create, submit, and ensure processing of SVP expense reports biweekly and as needed.- Assist other SVPs as needed.

- Supported Senior Vice President, Regional SVPs as needed and direct reports.- Served as first point of contact for all administrative and operational policy and procedural inquiries.- Scheduled and coordinated heavy travel itineraries including flights, hotels, transportation, and other necessary logistics.- Responsible for all administrative tasks associated with managed or document review projects, including but not limited to: assisted in completion of RFPs/RFIs, procured space and technical equipment, ensured all contract employee paperwork is complete, and processed, monitored and managed payroll for contractors.- Monitored and approved submitted invoices in Catalyst (A/P submission and approval database) biweekly and as needed.- Created, submitted, and ensured processing of SVP expense reports biweekly and as needed.- Generated monthly human resource and financial reports for regional offices.- Tracked progress, revenue, and overall status of managed review and document review projects nationwide.- Managed quarterly budgeting forecasts for regional offices.- Tracked and monitored regional business activity reports, including sales calls, incoming orders, placements, etc.- Generated contractor status reports – tracked number of active and inactive placements for regional offices.- Sent weekly company-wide notifications with regional business highlights.- Managed new hire and employee termination paperwork and procedures.- Maintained Confluence Wiki site on company intranet site – uploaded relative documents, monitored posts and activity.- Handled and maintained business relations with national contracts.

Bachelor Of Arts (B.A.), Music

Education record

Education record